Trust is what Moves the Moving Industry Forward

Trust. We can’t think of one word more important to our clients. There they are, ready to move from one home to another, possessions packed in boxes full of belongings that hold more sentimental value than any insurance policy could ever cover, and they place them in OUR hands.

We can offer Price Match Guarantees all we want (we do), but the biggest factor that plays into the psyche of the public when deciding which moving company to secure is trust. They need to know that their goods will be packed onto the truck with the care that they took in packing them. They need to know that their possessions will remain intact in transit to their new location. They need to know that their belongings will be placed into a new home in a manner that not only secures the condition of the items but makes it easy to navigate once unpacked.

Below are a few considerations to take into account when placing trust as your number one priority in selecting a reputable moving company:

Are They Established?

If the moving company has been in business for over a decade you can assume they’re doing something right. Take a look at their website in the “About” section and read up on their history. If you can validate that they have been in the industry for many years your comfort level will increase.

Are They Accredited?

Depending on where you are located, be sure that the moving company is a certified member of the Canadian Association of Movers (CAM) and/or American Moving and Storage Association (AMSA). These associations regulate the industry and can point the public in the right direction when attempting to secure a reputable moving company.

Are They Rated?

This is pretty straight forward. BBB reviews and monitors businesses to ensure high standards for trust are set and maintained for a variety of companies and businesses. If a moving company doesn’t have an A+ Rating with the Better Business Bureau (BBB), then you can’t be 100% sure what you’re getting yourself into.

Are They Responsible?

Your confidence level will soar when you know that a moving company offers its drivers some sort of a financial incentive premium once it is verified that your possessions arrived in perfect condition. With a Valuation Premium in place, claim ratios are reduced, and the customer is happy.

Are They Involved?

Ties to the community are a very telling aspect of a business. If a moving company in your community is affiliated with local charities, foundations, and other altruistic endeavors (even fund-raising bake sales!) then you will get an idea of what kind of a business you are dealing with.


You can consider this as one of those “all or nothing” lists. If a moving company does not meet ALL of the above criteria, then you can’t walk into the agreement with complete confidence. By securing a reputable moving company that lives up to the standards and principles laid out in this article, you can trust that your valuable possessions are in good hands.