How are you supposed to know what service to expect when selecting a moving company? Read some of our moving reviews below to see how we’ve helped people all over Canada with their local and long distance moves.
I have recently used this company for a cross-Canada move and I couldn’t be happier. Our furniture has been professionally packaged and padded, and arrived to destination several days before the expected date. Everything arrived without a scratch or a dent and the moving team followed Covid 19 protocols to the letter. Customer service has been great and accommodated every request, including a last minute change to the scheduled moving day. Special thanks to Sara, Emily and our driver Wade, you guys have been amazing! Overall, excellent service and I would not hesitate using their services again.
Gabriel Brana 01/06/2021
Hi Sara and Emily,
You recently coordinated and carried out the move of my son from Toronto to Halifax. I couldn’t be more happy with the quality of all aspects of the move by Great Canadian Van Lines.
I believe I first contacted “Sara”, Great Canadian Van Lines on November 23, 2020 to obtain an estimated cost for moving my son’s household goods from Toronto to Halifax. Sara was back to me within the day with an estimate. A few emails back and forth to confirm the move and everything was finalized by November 26.
We were in a hurry to move our son to Halifax before Christmas. To our surprise Great Canadian Van Lines were able to pick up his goods on November 28. The driver that arrived to load the goods was very patient and friendly. The loading was very fast and efficient. We expected that the delivery to Halifax could take a week or more but I received a call in Halifax on the evening of November 30th from the driver reporting that he would be delivering the goods the next morning.
The goods arrived on December 1, 2020 in perfect condition and the unloading went as smooth as the loading.
It was a pleasure to deal with everyone from Great Canadian Van Lines.
Thank you once again.
Michael Fleming 12/30/2020
Great Canadian Van Lines did a great job of moving us from Toronto to Vernon BC. Their prices were also the best I could find for a long distance move. I would recommend them to anyone looking for a van line for a move.
Brian Herbst 12/17/2020
I am very pleased with Great Canadian Van Lines. Kathy in the Surrey office was very thorough in her questions for me and I feel she went the extra mile to get my goods onto a truck from Vancouver to Toronto as quickly as possible. The driver was very polite and careful with the packing and unpacking. It was very reassuring to me that the driver was the one familiar face. There was no damage to anything shipped and everything arrived as it should. I can highly recommend Kathy, the driver and Great Canadian Van Lines
Lee Merrick 12/15/2020
Customer service was very helpful whenever I had a question. The mover was great and got everything packed up quickly and well protected. He also called to drop off a little early because he was passing through our community. Everything was in great condition, no damage.
Nicola Davies 12/07/2020
This was our second move with Great Canadian Van Lines. This time we moved from Victoria, BC to Summerland, BC. The crews arrived as scheduled at both locations and were professional and courteous. No damage and both sites were left clean. Another great move!
George Jungmeisteris 12/04/2020
I used this company for a cross-Canada move at the end of September 2020 and COULD NOT BE HAPPIER. It’s expensive, get over it. The thing that set this company apart was the communication and professionalism. They did not make me feel bad for asking questions, updated my quote several times, even contacted the storage unit on the other end to ensure they could deliver easily to the location. Oh – and as someone doing the drive alone I actually was really thankful that the driver of the truck took a few minutes to check in with me EVERY SINGLE DAY during the drive to ensure I reached my destination and was safe. It’s the little things that set something like a moving company apart…and this is certainly one that took EVERY small detail into consideration. THANK YOU SO MUCH! Made this move really easy and stress-free for me.
Amanda Relyea-Voss 11/23/2020
Moving to a different province (during a pandemic no less) is extremely stressful, but GCVL took a huge weight off from Day 1. Promptly responding to inquiries immediately put me more at ease. I was on a tight timeline and they were able to make that work. Movers showed up on time and took time to carefully to wrap all my belongings. They arrived on the other side in perfect condition and were unloaded in a timely manner. Overall, I can’t recommend GCVL enough and I’m so happy I went with them. It was one less thing for me to have to worry about during this whole process.
Erinne Babcock 11/19/2020
I was happy with my recent move from Canmore to Peterborough. The movers were careful and efficient both on pick up and delivery days. Nothing was lost and the experience was overall very positive. The movers were hard working as well as professional and deserve a round of applause in my opinion. I would use GCVLs in the future if needed and would highly recommend them to friends and family. Thank you.
Darren Barber 11/19/2020
They made moving across the country a lot easier. Our advisor Kathy provided all the information and answered any questions we had. Their service was on time and arrived earlier in the delivery window they provided. The driver Amar kept in good communications so we knew exactly when they were going to arrive.
Justin Davis 11/19/2020
Extremely good moving company. Everything was perfect. The crews was wonderful, respectful and fast. The estimated cost was more expensive that the real price !! I recommend this company to everyone who need an amazing moving. We moved from BC to NB. The driver called 3 days before arriving and he arrived 5 days before the expected date.
Kathy Dion 11/18/2020
Utilized GCVL for a move from Toronto to Vancouver. Sara was my relocation consultant and she was quick to respond to any of my questions. I appreciated the detailed quote that took everything into consideration including having to use a smaller truck in Toronto due to more limited access. The crews on both ends communicated regularly, were on time, efficient and polite. Partway through the move, I needed to add storage to delay my delivery date for home renos and it was handled quickly and professionally. Despite multiple transfers of items, everything arrived intact! Would happily use their services again if I need to do a long distance move!
Kirsten Niles 11/15/2020
We moved from Ottawa, Ontario to Vancouver, BC. They provided an excellent service. Sara and her team are very professional and answers all my queries promptly. They moved 3 bedroom stuff and delivered with no damage. The delivery was done a day ahead of scheduled delivery. The service provided is beyond my imagination. I paid for storage also until I get my house in Vancouver. They surprised me when I receive call that they will refund storage amount because they did not us storage and kept stuff in truck itself. Extremely highly recommended
Pradeep Srivastava 11/14/2020
We are very happy with the service that GCVL provided. Sara – the relocation consultant, is very responsive and had answered all the questions/concerns. Wade – the mover/truck driver, is very professional. Overall, I’m glad we picked GCVL and definitely recommend to my friends.
Nina Feng 11/11/2020
I am writing to express my absolute joy at having chosen your company to move my daughter home to Edmonton from Ottawa. When I initially started looking into what was involved in a cross country move, I heard from many people about awful experiences encountered that included overpricing, broken belongings, refusal to unload until extra costs were paid, and the list went on. I was worried that I may become stuck in a similar situation, but my greatest focus turned to getting my daughter home safely during this pandemic.
I spoke to a number of moving companies, and what I found most intimidating was the huge variation in cost. I accidentally stumbled upon the phone number for Great Canadian Van Lines. My first call to your company was answered by Kathy Dorland, and I knew after that phone conversation with her that I was going to be using our company to facilitate this move. That is where I became a loyal customer and forever Great Canadian Van Lines will be on the tip of my tongue if ever asked for the name of a great moving company.
This initial contact with Kathy had been months prior to the move, as I was not able to give a specific moving date, but then Covid19 put a different spin on my timeframe. Needless to say, every time I contacted Kathy, I had a million questions which she answered in a way that always put me at ease. Once we pinned down a ‘near date’, Kathy orchestrated getting the wheels in motion for the upcoming move, and I did not make it easy or simple. Kathy accommodated many changed moving dates, dealt with the dynamics of additional furniture purchased over the months after our first contact until I actually confirmed the booking, and stayed in touch with me continually until the finish.
You do have to know that it was because of Kathy that I chose Great Canadian Van Lines. She was the absolute best on that first day, and I recognized very early on that this was not the “let’s be nice to hook her in”, but rather this was exactly her personality. She obviously takes pride in her work and is willing to go the extra mile to ensure a stress free, successful end result. That is how she was right through to the final day when the moving van pulled up to my home in Edmonton with my daughter’s belongings, all without even a scratch! It is pretty obvious that this is who Kathy is – honest, knowledgeable, professional, empathetic, and very much on top of knowing what a satisfied customer means to your company. She is a phenomenal ambassador for Great Canadian Van Lines. She made me feel that my needs were very important and that I was truly a valued customer. Each and every time I contacted her, even when she didn’t hear from me for a few months, she treated me this way, and this was even before she knew she had cinched my business.
Everything worked out just as she said. She knew where a shuttle would be required, and knew exactly what I meant when I tried to describe the pieces of furniture for the inventory. I cannot stress enough how she was able to take what I saw as an extremely stressful time in my life and bring me a welcoming sense of calm. She assured me the people she worked with, those that I would come into contact with during this move, were extremely professional and would take care of my daughter’s and my needs exactly as promised. You know, she was right! My daughter flew back to Ottawa to pack up her suite. She contacted me after the movers had left and told me they were so professional and were on task the entire time, and told her what she needed to know (ie, how the couch legs were tucked inside the couch, “here’s the light bulb for the lamp – keep it safe”). As Kathy said would happen, I would be given a “heads up” when the truck was a few days away, and as Kathy said, “Peter is the best there is”, and he was! Again, the furniture was unloaded, absolutely no damage, not even a scratch, and Peter finalized our move with the exact professionalism that Kathy said would happen. The fact that she had such faith in her colleagues gave me a very clear indication that this woman also knows that it’s the TEAM (remember … no ‘I’ in Team) that makes the really effective work happen.
I tried to do a Google review, but discovered I am totally inept with that technology, but did want to express my sincere gratitude to Great Canadian Van Lines for a seamless move, but especially express my sincere gratitude to Kathy Dorland. If I had not encountered her, I likely would have just moved on to calling the next moving company, and the next one after that. Please ensure Kathy knows how much her personability has impressed me. Employees like this are one in a million!
Toni Wilson 10/26/2020
During my initial research for moving across Canada, I got three quotes from different companies. GCVL were very responsive and had a slightly better price than the others I was comparing. A friend had also used them in the past without issue, so I decided to go with them. Sara, the “Relocation Consultant” who I helped get my quote and answer any questions I had before and during the move, was very responsive and easy to communicate with. She addressed any questions or concerns I had regarding fees for certain items on my quote. Both my move out experience and move in experience were excellent. The move out team was on-time, very efficient, and wrapped everything to protect it. The move out team was similarly efficient and had a system to check that each item was accounted for before leaving. There was some very minor dents/scratches on a few pieces of furniture, but not something you would notice unless you were looking for it and it didn’t bother me. If it was a more expensive piece of furniture I might have been more concerned. Overall, I would recommend GCVL based on my experience for moving across Canada.
We recently moved from Toronto to Victoria. I cannot express enough appreciation to the team, from beginning to end, who made a stressful complicated move seem effortless. Special thanks to EMILY, Dispatch Specialist, who constantly stayed in touch. And AMAR, and his team, who picked up and delivered. WOW. Amazing skill at organizing and estimating the space on a truck. Great, respectful, care was taken with our furniture and many fragile items. I had done a lot of research before choosing Great Canadian Van Lines. Couldn’t be happier with their price and the personal service.
Mary Proulx 10/20/2020
In the industry that my wife and I both work we move a lot. Over the past 3 years we’ve moved on average 2 twice/year. We have dealt with several moving companies and I can honestly say that Great Canadian Van Lines is second to none. From the first call all the way to move day. The experience was very smooth and extremely professional. Take the stress out of your next move and call great Canadian Van Lines.
Andrew MacNeill 10/20/2020
Recently moved from Vancouver to Toronto. Peter And crew were great on both sides. No detail missed. Would certainly use them again.
Barry Muir 10/19/2020
We recently used this company to move our parents across the country, and then this week used them ourselves to move. In both cases, the movers were extremely professional, timely, and the goods arrived on time and in perfect condition. We also appreciated that an6 questions about the process were answered very quickly and thoroughly. All in all, a great experience and I’d highly recommend this company
We had a wonderful experience with our cross country move from BC to Ontario during the Covid 19 pandemic situation. All this starting with Kathy D****** patiently answering all our questions, a great moving rate, great communication and an exemplary moving day experience. The driver Amar and his team did an awesome job with arriving on time, meticulously blanket wrapping our furniture and being so efficient with everything that everything was done in a breeze. We didn’t have even a single glass broken and everything was packed and arrived in perfect condition. I will certainly recommend GCVL to anyone who wants to move. Thank you GCVL for an amazing experience.
Lavanya Suresh 10/01/2020
This was the best choice I could have ever made for my move from Vancouver to Toronto Kathy Dorland was very responsive with my booking needs and answered all my questions very promptly. The driver Sean and his coworker were the most amazing movers, they were an amazing team. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of.
Jose Jaramillo 09/21/2020
I was very impressed with Codie B*****, who moved my daughter’s household goods from Vancouver to Halifax. He went over and above the call of duty in his service, and ensured she received her things well ahead of schedule and at an hour that suited her. He is top notch!
Brenda Clairo 09/15/2020
This was a major move for us and after careful consideration, we chose Great Canadian Van Lines to move us from B.C to Ontario during the height of COVID-19. We needed to ship two cars as well, which Great Canadian Van Lines organized for us with Livingston Transportation which also gets an honourable mention here. GCVL organized 4 men to look after our move out and 4 men to move us into our new home. The one constant individual was the driver Sean, the leader who not only did the drive across the country but was tasked with disassembling and reassembling our expensive Martix Elliptical machine (which we paid for in advance). My one recommendation to GCVL would be to make sure that this individual was qualified to do this. As it turned out, Sean wasn’t able to successfully reassemble our machine, so we had to organize another company to do this. GCVL took full responsibility for the error and quickly reimbursed me in full for the additional work done. Back to the move in. It was a scorching hot day in July and everyone powered through it graciously. A special mention and thanks goes to Sean who has an amazing work ethic! GCVL actually went out of their way to get our delivery date shifted two days earlier which was amazing! So yes, we highly recommend GCVL for anyone needing a long-haul move. Considering the pandemic, our move was stress-free and on time with NO Damage.
Colin Forrest 09/12/2020
We used Great Canadian Van Lines for our move from B.C. to Ontario this spring 2020. They were very professional and responsive to all of our inquiries, and provided a detailed breakdown of all the costs so there were no surprises. The moving crew worked quickly and carefully with our belongings. Even though our move took place during the early stages of the pandemic, there were no delays with shipping. We would definitely use this company again and recommend them to others.
Jillian Haydicky 09/05/2020
Recently moved from Montreal to Vancouver in the summer 2020. First off, the guys in Montreal were phenomenal, they were a subcontracted **** ****/North American crew. Good first impression, nice wrapping jobs etc. The GCVL delivery crew was good too, very careful, didn’t scratch a thing, got in touch with us in plenty of time to schedule the drop off. Overall, I would say that this company is a great option compared to the big van lines. Just be clear that you want to know all the potential additional costs up front: elevator fees, shuttle/pickup/drop fees, fuel fees, and weighing fees, etc. and be clear that you want to know the weight the day you load. They have no problem giving you this information and detail in the quote, but you have to know what to ask. I think this company has been in business a long time (30 years?) and they seem quite honest. Point is, if you are reading this review and wondering if you should go with them or not, I have moved back and forth across Canada many times, and this was the best, most straightforward experience I have had. I will use them them again in the future without question.
Paxton Smith 08/28/2020
We recently used GCVL for our move from Red Deer, AB to Kentville, NS. Sara and her team were great! They answered our questions and kept us well informed throughout the whole process. The moving crews at both ends were very professional and efficient. Our belongings were handled with care and arrived on time. Only one item was damaged during the move, but GCVL did not hesitate to reimburse us for the damaged item. Overall the move went smoothly and I would highly recommend this company!
Kayla Dicks 08/22/2020
I recently moved across the country with Great Canadian Van Lines. Communications was great, as they realize most of us don’t move an entire household of stuff often. They did a great job, I highly recommend their services.
Sherwin Shao 08/18/2020
Our experience with Great Canadian Van Lines Ltd. was excellent from start to finish. The team was knowledgeable and professional and exceptionally quick to respond to any query we had. Special thanks to Sara and Emily (and the local vendors!) for all their help in making the process a smooth one!
Rechelle Effendy 08/17/2020
Great Canadian Van Lines did an outstanding provincial move for us. We moved from Calgary to Kelowna and the service they performed was beyond amazing! We ended up using them twice as our first house purchase fell through at the last minute and the movers had to bring back our furniture; but when the second and final move happened, the movers did another fantastic job! Highly recommend this business for your next move
Wendi Moore 08/12/2020
The crew at both ends were very sociable, respectful and hard working. Everything was wrapped perfectly and handled with care. The crew leader, Wade, was great and would highly recommend him. This made our move a lot less stressful and it was nice knowing it was done with capable hands.
Shawna Hasz 08/10/2020
Before moving I thoroughly researched all the moving options at my disposal. Great Canadian Van Lines were the most reliable during my initial contact with them, and were very flexible towards my need to interact by email. The price was very reasonable and the difference between the estimate and the final cost was not much, as I had many heavy small boxes of books. The driver and movers were all professional and completed both the load up and load off very quickly. I highly recommend this company, as the pandemic started partway through this process and they made a stressful move as smooth as possible.
Sarah Low-Pike 08/06/2020
We had a great experience with Great Canadian Van Lines. It was our first time using a professional moving company, and we were moving from Ottawa to Calgary, so we had many questions about the process and Sara and the team answered all of them thoroughly. Ken and Dave handled our furniture with care and nothing was broken or scratched! Given the elevator in our new building needed to be booked in advance, they were very accommodating, giving us an approximate window for us to book the elevator for, then making sure to arrive at the small window. Also, after we noticed a small scratch on our wood floors, Great Canadian Van Lines was quick to reimburse us for the cost of the repair. We highly recommend this company – great service!
Joel Tellerico 08/02/2020
Great customer service in coordinating my move from QC to SK. The consultant Sarah was helpful and super responsive to my many questions and concerns. The estimate she provided was much closer to the actual weight and cost than the ones I got from other companies (which is key, you don’t want to end up with a surprise extra $1000 when the truck gets weighed). Movers did a fine job, everything arrived intact, undamaged and on time. Overall a very good experience and good company- they stand out in an industry that can be sketchy and/or super expensive.
Marika Hunter 07/28/2020
Recently did a move from Vancouver Island to Nova Scotia. Was a little nervous about sending our things on such a long trip, tried to find a way to do it ourselves or rent a POD because I had heard such bad stories about long moves and how things get broken or lost. But because of Covid we ended up chosing Great Canadian Van lines, partly because they’re Canadian but also I had read some good things about them. They were a little pricier than the low end movers but for such a long move we thought we’d better pay, and hope for the best. On move day they showed up a couple of hours late, hmmm I wondered, but to be fair they had to get the ferry across from Vancouver to the Island, and we were in the middle of the Covid epidemic and ferry’s were running at half capacity. But regardless, I called the office and they told me they were on the way and gave me the number of the driver if I wanted to call, which I finally did and they were right close by. The movers were great, friendly and respectful and they tagged every item with a color coded tag so that nothing would get lost or mixed with anybody else’s things. The same lead driver showed up at the other end, I was surprised, thought they would change drivers for such a long move. They showed up on time, unloaded everything without incident and even took many things up to the 3rd floor without complaint. So the move went very well, and one of the other things that was really appreciated was the quick communication from the office whenever I had a question or issue or concern. They were really on the ball and it made a huge difference in making the move as stress free as possible. Hope this helps someone, I would definitely use them again!
Peter Tschipper 07/28/2020
I recently relocated to my family’s organic farm….***** ********* ** **** ***** ***** ****** *** * ******* ** **** ****. Huge thanks to Amar and Great Canadian Van Lines for the excellent service, communication and support. Special thanks to Amar, who loaded my ******** Grand Piano and brought it safely to its new home. Everything arrived in perfect condition and the entire move was very low-stress thanks to the excellent service. ****** *******
Rachel Andrist 07/27/2020
Great Canadian Van Lines was the best choice I could have ever made for my move from Toronto to Saskatoon! Sara was very responsive with my booking needs, and answered all my questions very promptly. I felt well prepared before the move, and knew what to expect. Amar Sihu and Jazzy were the most amazing movers ever. I have heard so many horror stories about bad movers, but they were an amazing team. Amar did a great job communicating when he would arrive for both the pickup and drop-off, and he even responded to a last minute request for additional mattress bags. He called me when he was a day away, and even called to let me know he was just 45 minutes late coming in. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of. The most amazing part was that they arrived from Toronto to Saskatoon in 4 days!! They were equally professional and speedy in unloading our furniture into the right rooms, and even helped to put the large furniture back together again. I cannot emphasize how great of a moving experience it was with Amar and Jazzy, and I have personally told everyone I know to book with them for their move. 5 star move for sure!
Lei Xia 07/06/2020
Great Canadian Van Lines are just that!! This was the smoothest, most organized move I have ever experienced! From the initial stages right through to move-in, everything was handled professionally, respectfully and efficiently. We cannot thank GCVL and their moving team for an excellent move! We would highly recommend this company to anyone looking for a moving company.
Mary Hamilton 05 /21 /2020
An excellent experience. Lana (the administrator) updated us regularly with clear, step-by-step information on all processes and fees/payments, and Wade and his team (the movers) were professional, courteous, careful and efficient. It was a stress-free move and it all went smoothly. Thanks very much; I’m happy to recommend GCVL.
Peter Pallota 05/18/2020
Kathy Dorland made my move a very relaxed experience from beginning to end.
Thank you again Great Canadian Van Lines Limited .
Alma Ostler 05/16/2020
Raymond Lo 05/15/2020
The sales rep, Sara, did a great job answering all of my questions quickly and completely. We were moving from NS to BC for my wife’s job. The pandemic went into full effect after we planned the move and we were worried about alot of different aspects of the move. Sara put our mind to rest about our stuff being picked up and delivered . We have small kids so furniture and toys are incredibly important for isolating after the move. I will use this company if we move again for sure.
Andrew Thompson, 05/05/2020
Great service moving from Saskatchewan to Ontario. Thanks for making the move easy. Everything arrived safe and sound. Highly recommend this moving company.
Beverly Greenwood 04/29/2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very impressed with the service Sean and the organizing team provided for my cross-country move. I had to change dates a number of times to coordinate with my condo building and they were able to be flexible to support the changes. The moving team went above and beyond to help move things I couldn’t carry, arrived early, and kept me updated through the process. Everything arrived in one piece, there was nothing broken, The initial quote was accurate with no hidden expenses or repricing after the fact. I would definitely recommend.
Julia Nugent 04/08/20
I used Great Canadian Van Lines on my recent move from Ontario to Quebec and everything went really well. I had quite a few questions up front and Kathy walked me through everything and I felt very assured. The scheduling and process to list inventory was smooth. The movers took great care with my things and nothing was damaged. They protected every item with padding and blankets. There were no delays in timing. I would definitely hire Great Canadian Van Lines again, should I ever have a need for a move.
Denise Hotze 04/08/2020
We had great service moved from edmonton to Ontario, and we are so happy everything was picked up and delivered on time , nothing broken , if you are moving and want professional service use them
Mary Meilo 03/15/2020
I have used GCV twice to get from British Columbia to Toronto and back. Both times I worked with Sara Engelsman and cant say enough about her service and assistance throughout the move. Their prices are also highly competitive in comparison to the other big moving companies. I would highly recommend using GCV and Sara if you are planning long distance travel
Wil Pointon 03/12/2020
Great service from beginning to end. The consultant I worked with was patient and understanding, helping me figure out my packing list, price, parking, etc. for my move from Ontario to Alberta. In the end, the estimate I had was accurate, and the bill of lading detailed. The movers themselves were nice and took excellent care in the moving and wrapping of my things. One of the dining chairs had a minor break which was fixed on-site and is no longer visible. I definitely recommend GCVL to anyone needing to do a long-distance move and wanting it to be as stress-free as possible.
Luisa Schleiicher 02/25/2020
From start to finish, I was extremely pleased with my moving experience with GCVL from Alberta to Ontario. I did a ton of research before deciding to go with this company, and I definitely made the right choice. The office staff were responsive and helpful with all my questions. The movers communicated clearly with me, were kind and courteous, and took great care with my items. On top of this, it was the best price I found among several companies I received quotes from, and my final bill of lading was accurate to the quote. Thanks GCVL!
Julia Buckingham 02/14/2020
We had a great experience in having our household packed up, stored and moved across the country. The movers were very efficient and took great care with our household belongings. Everyone we encountered involved with arranging, storing and moving our belongings were super nice. Customer service is excellent and any inquiries we had were answered in a speedy and most satisfactory manner. The delivery driver was efficient and friendly. We chose to pack everything ourselves and fortunately we did it well as nothing arrived broken. Overall, I can say we had a great experience with Great Canadian Van Lines.
Maureena Jordan 01/10/2020
Great Canadian Van Lines was a great company to work with for my move from Edmonton to Toronto in December. From booking through final delivery everything went smoothly. The moving crew arrived on time and were efficient. Upon final delivery, they arrived within the specified date range, provided ample notice of the expected drop off time, and everything arrived in great condition. Would use them again for another move in the future.
Paige Tocher 01/10/2020
The circumstances around my move were unpleasant but Sara and Daniel (my driver) at Great Canadian Van Lines took the stress out of the move from BC to QC. I can’t say enough great things about them. They were organized, friendly, professional,on time and took great care of my stuff. Not a single piece arrived damaged. Wouldn’t hesitate to use them again or recommend them to a friend.
Robin Walden 01/10/2020
My family and I recently moved from Toronto to Calgary and we were looking for a reputable moving company to help transport our belongings. I searched online and found the Great Canadian Van Lines as being the top on the list in ratings and customer satisfaction. I reached out for a quotation and Sara responded promptly to help me understand the cost and the pick-up date booking reservation. She was very helpful and having email exchanges with her helped answer all my questions. The moving experience was exceptional as well. The drivers were very courteous and punctual and I would say that they took good care of our belongings. They reviewed the list with us and helped us organize our things when it got here in Calgary. I would highly recommend the services of GCVL.
Jackie Ponce 24/12/2019
Most professional move at reasonable rate. I had a sofa, chair and a few boxes to move from one city in the east to a city in west. They were quick to give me a quote, set up pick up and delivery times. Called to give me updates. About 30% less than other professional moving companies.
Cynthia Jane Owen 23/12/2019
Hi and happy holidays to you!
I have been remiss in not emailing you sooner. I am finally getting settled and finding the time to complete some correspondence.
Let me start off by thanking you, Lana and Kathy, for your deft handling of my moving arrangements. Kathy, as I expect you are told often, you were a patient port in the tumultuous storm of my preparation for a move across country. Likewise, Lana, your efficiency made our every interaction easy. Thank you both. Great Canadian is lucky to have you.
Equally impressive was the person doing the actual move. I cannot day enough good things about Daniel. Throughout the move process, he was the consummate professional: he coordinated the move, collected my new sofa from a downtown Vancouver salesroom, adapted the schedule at the very last minute to accommodate the outrageous demands of the sellers of my new home. He did all of this and more in the friendly and kind fashion I now realize is his signature.
En route, a surprisingly violent early winter storm shut down the TransCanada highway and all other highways in Manitoba and took out its share of big rigs — I saw these littering the highway once I was allowed through. Despite this rather substantial wrench in the plan, Daniel took the time to communicate and to assure me that he had managed to keep himself and my belongings safe and sound.
When the day came for the actual delivery, Daniel’s local help did not arrive, so Daniel off loaded my belongings entirely solo! Wow.
Later, while unpacking, I realized that, somewhere in the midst of the move, a pedal had fallen off my bike. I texted this to Daniel, who replied apologizing for not communicating earlier that he had found the pedal while returning another’s move to Vancouver. He was in the prairies at that point but had already planned a date to drop by my new home to return the pedal. Which he did on time and with a smile, of course.
Whatever I asked of him or life threw at him, he always was thoughtful, empathetic and kind. What a good man.
Incredible service! Daniel deserves a raise, I’d say
All in all, I am very grateful to you all. I wish you continued success in the new year and all the joy of the season.
Feel free to forward this to Daniel and/or share it with the public.
All the best,
Diane Major 22/12/2019
I recently moved from Vancouver to Calgary and I used Great Canadian Van Lines’ services. The whole experience was great and the staff was very friendly and helpful. They carefully wrapped our furniture with blankets in order to protect them during the move. They also kept us well informed when they were on the way and were about to arrive so that we can be prepared in our home at the destination. All these made the move very smooth without any hassle. We appreciate GCVL’s assistance and would definitely recommend their services to anyone who needs to move long-distance. Thank you very much!!
Anfer Chang 13/12/2019
We recently used their services for our move from Toronto to Vancouver. It was a seamless experience from start to finish! Every person we were in contact with was prompt and polite. Our things arrived on time and in great condition. Will definitely recommend Great Canadian Van Lines!
Sara C 13/12/2019
I recently organized a move for my father from BC to Manitoba and I was very happy with the service. The movers came in and took great care in wrapping items for the move. They were very organized and friendly. The items arrived to the destination in great condition and there were no issues. The estimate was good and there were no surprises in the final bill. I would have no hesitation calling them again if I ever have a cross province move to make again.
Jim Harvey 11/12/2019
I recommend everyone use GCVL for all of your moves. Every point of contact is 100% customer service and attention to detail. Kathy and Lana in the offices were always letting me know what was happening and when. Wade, the driver, is incredible. **** ****** ** ** *** *** ** ********* ** ******* ** **** *** *** ****** **** *** **** * have used other carriers and everything was broken and zero customer service. GCVL is simply in a class of their own. Excellent rates, amazing contact throughout the move and always making sure the customer is looked after. Everything is carefully wrapped and taken apart and set up again. I almost never write a review but I hope everyone in Canada does their homework and sees this posting. Most people only post to complain. If you read the other reviews for GCVL, they say the same thing I do. Calling GCVL is a no brainer. Do not even compare as you will not find another company that cares more about their customers. ****
David Gillan 11/12/2019
From the initial estimates and the initial loading this was a positive experience. I felt my concerns and worries were addressed professionally. My goods arrived in the time period promised and the unloading was handled well and courteously. I packed myself and in the end only three pieces of glassware were broken out of a 5200lb shipment. I would highly recommend Great Canadian! ( and the weight estimate was out by 27 lbs.!! – the final weight is only known once the truck is loaded)
Jill Relyea 4/12/2019
Great service! Moved to Montreal and was very pleased with the helpful and communicative service and assistance. The price I was quoted at was very accurate to the price I paid after the move. The packing service was an exceptional and surprisingly smooth process. I could not have been happier! Amazing customer service and responsiveness is hard to come by these days.
Sandeep Kumara 3/12/2019
This is the second time I’ve used Great Canadian Van Lines for a cross country move. The first time was Vancouver to Toronto five and a half years ago and the second time was Toronto to Summerland, BC just a couple of weeks ago. I have no negative comments about the moves, in fact the office staff (Sara) and the long haul driver (Wade) could not have been more professional. It is extremely stressful packing up everything and shipping it across the country but Sara and Wade made it so much easier to deal with everything. The whole loading in Toronto took just under three hours and the local guys working with Wade were careful, efficient and friendly. My stuff arrived within the date range I was given and nothing was damaged or lost. The inventory check list went smoothly so there is really nothing to complain about. I give these guys 5 stars because they are worth every penny. I wouldn’t hesitate to use GCVL again (if I’m foolish enough to move back to Ontario!!) and I certainly recommend them to anyone making a long haul move across the country or even across the city. Thanks guys!!!
Sharon H 16/10/2019
I recently moved an entire household from Vancouver to Toronto. Mark was amazing from the get go. Continuously helpful, available, kind and prompt. It was quite a last minute move, which he worked tirelessly to help me execute. The crew were kind, prompt courteous and took care of my belongings as thought they were their own. I cannot recommend this company more highly. and when I read through the complaints below? my first thought is do your due diligence people. This company will bend over backwards to help you. Including driving to downtown Toronto on a Friday evening in rush hour to deliver your goods because that’s all you can get last minute. Five stars and then some.
Sharon G 16/10/2019
I used GCVL in 2018 and in 2019. I was very pleased with their service. This year I added the packing service as well and was very surprised at how efficient and fast they were and how well packed everything was. I wouldn’t use any other company for a long-distance move. Great service and great price!
Joanne C 21/10/2019
The staff at all points of entry – from the booking to the delivery guys were fabulous to work with. The furniture arrived on time and cost less than originally estimated. I would definitely recommend Great Canadian Van Lines for long distance moves within Canada. The staff helped make a stressful experience much more pleasant. Thank you.
10 Erin in Toronto
Sara was our moving rep and she was lovely. I had a lot of concerns about our stuff and she was so reassuring. The guys who arrived on moving day were helpful and professional. Once everything was loaded GCVL kept in touch with us every couple of days as to our delivery updates. And then everything arrived in perfect order and the guys who unloaded on the other end were great. Start to finish a GREAT experience
10 ELIZABETH in London
GCVL Rep. Sara and staff at HQ Lana and Emily and Jane were extremely helpful and answered all my many many questions! I have never organized a move like this before. All staff were easy to reach and responded quickly–usually same day. Moving crew, Jai, and assistant were very patient and careful. All of my furniture was wrapped and taped in blankets. Arrival date was sooner than expected. Jai and assistant were thorough and did not leave until all questions answered and inventory checked. They helped place boxes and furniture where I needed them. Very professional organized company!!
|Moved from Surrey to Prince George|
We moved from Surrey to Prince George and Great Canadian Van lines did a great job. They were on top of things in terms of communication, did everything they could for us to accommodate our timing and needs (even as things changed), their crew was professional and fast, and we received all of our goods undamaged. I would definitely recommend this company.
Moving From Victoria BC To London Ontario
I want to let you know how much I appreciate your help, patience and friendly service throughout this stressful move from Toronto to Vancouver.
I also want to let you know that all my belongings were delivered with great care by Mark and Justin. Justin was very kind and even offered to help to move some other stuff for me. Also the driver, and the crew in Toronto did a great job.
Please pass on the compliments.
I wish you a merry Xmas and a very happy new year.
I am taking a bit of time now to let you know how pleased we were with the service that your Company provided from end to end, doorstep from our Condo in Toronto to our home in Vancouver. Your mover, Mr Daniel Lapierre and his crew were very professional, efficient and friendly at all times. Hard to imagine how high-pressured individuals like them could be whistling and be so cheerful in their jobs, chatting with us between brief stops! They even offered suggestions on what to pack, eg we wanted to leave behind our huge box-spring bed, but Daniel felt it was light enough to load and bring, won’t cost much more. To buy a replacement one in Vancouver would cost a lot more than shipping it. So we packed it! Another situation was where all our boxes and items were marked to be left at different points in our home, but in view of the fact we were planning to start renovating the house, several items/boxes had to be placed and huddled in different locations and they did these to make our renovations easier! No questions were asked when items were moved around. Thank you.
In Vancouver, we had kept separate storage of items in a self-storage facility and wanted to unload them and bring them to our home. Mr Daniel helped us with this arrangement as well.
The support that you Kathy provided was excellent too and we thank you.
We would strongly urge anyone moving to use Great Canadian Van Lines. Your price was very reasonable compared to several other approved Van line companies we received quotes from. We will not hesitate to use your company again should we move. We have recommended your company to our family members including one overseas and friends.
Best wishes and regards,
Mary & Henry.
I had a wonderful experience with your company. This was my 7th time using movers and this was by far the best. I was treated with kindness and respect from the first time I talked over the phone to book an appointment, right down to the driver that delivered my belongings. I took some business cards to hand out. I felt confident that anyone I recommend would be very pleased.
Donna R. (BBB Link here)
I wish I could figure out the link, but like I said am not good with computers. Your company gets an A+ from me in every category. You made a very stressful time in my life a little easier. Thank you for your thoughtful and caring staff. It is hard to pick up and move, especially when family asks you to move out after 6 months earlier asking you to drop your life in Alberta and move to Ontario.
Again “A+” services and Kudos all around, your company is awesome.
I feel it is only fair to relate to you our appreciation and thanks for an excellent move. We moved from Ontario to British Columbia in June. Sharon Staebler of Hummels Moving came to provide our quote then, after making our decision to move using Great Canadian, a team comprised of Bill and Adlore (and one other)came to put all of our household into a moving van. They were all professional, efficient and kind.
Thanks for the stress-free move.
Janet and Remy
Just wanted to write and let you know how happy we were to have chosen Great Canadian Van lines again for our second cross-Canada move in five years. Yet again our move went off without a hitch! Our final total came in under the estimate, within the time frame provided and with no damage to any goods or homes. In fact the only breakage came from me unpacking!
Amar and his crew were amazingly efficient, professional, organized and helpful during the Toronto pickup in 34 degrees dealing with 3 flights of stairs in our Victorian semi, and at the drop off in Vancouver, where they managed our spiral staircase with ease (not to mention dealing with parking after Vancouver’s parking permit left us high and dry!) Please pass on another big thank you to them!
Thank you very much for making our move as smooth as it could possibly be. If we decide to move again, you will be hearing from us!
Eleanor & Brock
Great Canadian Van Lines & Purely Canadian rescued our move!
You weren’t our first choice mover – we selected a lower bid – but that company was a disaster. When they showed up they didn’t have enough room in the van. An hour after arriving that was resolved. Then, after two items were broken, I sent an email to their head office with concerns about the quality of the packing. Their response was to cancel the job – they simply drove away without finishing the job!
We had less than 2 days before the new owners took possession.
I remembered Shawn and immediately called him to see if he could take the job. We realize it is all business and most movers would have turned us away given the short notice. We fully expected to hear no; however, his first instinct was to tell us not to worry – he would take care this mess. Within 15 minutes of hearing our dilemma Shawn confirmed a van and packers!
Shawn and the driver Bill arrived at our home later that same day to do a quick inventory. Bill arrived in the evening with packing materials and introduced us to Tren – one of the packing team members. Tren had the misfortune of having to unpack/repack the work completed by the previous movers. He showed us many pieces that had been poorly wrapped and packed.
We can’t say enough good things about the crew. Bill – the driver – was fabulous! He kept reassuring us we would be out in time. Trent kept us entertained with stories of his life while packing a record number of china barrels. He actually wrote “Finally the last kitchen box” and almost had a full-on celebration! Adelore & Jim have the strongest backs & arms – they got everything done within the timeframe.
We are ever so grateful for having GC come to our home and for turning around a near disaster. Great Canadian handled everything in such a positive and caring manner. We will always remember how you saved our move – and our sanity!
Again, thank you. We highly recommend Great Canadian to all friends & family.
Bill – you are the BEST!
Karen & Andrew
After doing much research on moving companies to do our cross country move I decided on Great Canadian Van Lines because of their great overall reviews. From my first contact, Rick Valiant, who provided me with my quote, I already knew they would be the one to use. I got a quick and prompt response even with the upcoming Christmas holiday hours. He replied within the next day and won my business even though I got cheaper quotes elsewhere. After the $200 deposit was paid, dispatch called me within the next business day to setup my move pick up date. Moving day came and they were delayed due to trailer truck issues, but Wade called me to let me know that they would get to us as soon as possible. They ran only about 1.5 hours late which was no big deal. Wade got to labeling all our items and had no problems with us adding more items after the fact. He wrapped up our king sized mattress and our large bed set which was taken apart in several large pieces. During this time Wade found a $100 bill under our bed and put it aside. Is this not an honest man or what? I was very impressed with this. Had it been any other person I’m sure they would’ve pocketed the money. The weigh in for our move came to much heavier than quoted. I guess our few pieces of furniture were much much heavier than I anticipated. (King mattress, king bedset with large drawers attached, and large massage chair.) They emailed me a bill of lading with the final price and estimated time of arrival. At the time the truck left Toronto I was given a phone call by dispatch to let me know that they would arrive in Calgary in about a week’s time. Wade called me the day before arrival to set up a time the next day (on Sunday.) Being on a Sunday was even more of a convenience for me. (Their email stated that working crews didn’t work Sundays and holidays.) Extra bonus!! He and the other mover arrived 5 minutes early. They moved everything into the garage and house in about 1.5 hours. Nothing was missing!!!!! Yay! I’ve had missing boxes before when we did a move from Vancouver to Calgary and it stressed me right out!! I was very much relieved that everything arrived in good order. Having Wade be the mover from the arriving end and the receiving end made things much simpler and gave me my piece of mind. My biggest stress was making sure all my boxes arrived. If you’re looking for a mover to do a cross country move I highly recommend Great Canadian Van Lines. Thanks Wade (and movers,) Rick, and Mark for a job well done!!
Lien from Calgary
Jan 25, 2015, Brampton
I just wanted to let you know that I received your cheque in the mail today. Thank you very much for your prompt service and consideration of my claim! I have had things damaged in the past (multiple times) by movers – from Allied to North American Van Lines – and Great Canadian was by far the fastest at delivery (with a studio apartment I am not a “high roller”), and the only moving company to honour my claims. I will remember your services in the future, and recommend you to others when their time comes to move.
All the best in the New Year,
I just wanted to say thank you so much for your fabulous service!! Everything went off beautifully and without a hitch. In fact, I was pleasantly shocked when we got the call from the driver on Thursday evening (Nov. 6th) that he was already in town and ready to deliver on Friday morning. WOW!!! You really are the most honest and best movers I have ever worked with!! And I can’t say enough about the professional and courteous manner of your movers themselves. I would like to post a note somewhere for everyone to read. Should I just post on the BBB website or is there somewhere else? People should know about your amazing service!!!
Suzanne and Eric Borrows.
June 28th, 2013