How are you supposed to know what service to expect when selecting a moving company? Read some of our moving reviews below to see how we’ve helped people all over Canada with their local and long distance moves.
We had a great experience in having our household packed up, stored and moved across the country. The movers were very efficient and took great care with our household belongings. Everyone we encountered involved with arranging, storing and moving our belongings were super nice. Customer service is excellent and any inquiries we had were answered in a speedy and most satisfactory manner. The delivery driver was efficient and friendly. We chose to pack everything ourselves and fortunately we did it well as nothing arrived broken. Overall, I can say we had a great experience with Great Canadian Van Lines.
Maureena Jordan 01/10/2020
Great Canadian Van Lines was a great company to work with for my move from Edmonton to Toronto in December. From booking through final delivery everything went smoothly. The moving crew arrived on time and were efficient. Upon final delivery, they arrived within the specified date range, provided ample notice of the expected drop off time, and everything arrived in great condition. Would use them again for another move in the future.
Paige Tocher 01/10/2020
The circumstances around my move were unpleasant but Sara and Daniel (my driver) at Great Canadian Van Lines took the stress out of the move from BC to QC. I can’t say enough great things about them. They were organized, friendly, professional,on time and took great care of my stuff. Not a single piece arrived damaged. Wouldn’t hesitate to use them again or recommend them to a friend.
Robin Walden 01/10/2020
My family and I recently moved from Toronto to Calgary and we were looking for a reputable moving company to help transport our belongings. I searched online and found the Great Canadian Van Lines as being the top on the list in ratings and customer satisfaction. I reached out for a quotation and Sara responded promptly to help me understand the cost and the pick-up date booking reservation. She was very helpful and having email exchanges with her helped answer all my questions. The moving experience was exceptional as well. The drivers were very courteous and punctual and I would say that they took good care of our belongings. They reviewed the list with us and helped us organize our things when it got here in Calgary. I would highly recommend the services of GCVL.
Jackie Ponce 24/12/2019
Most professional move at reasonable rate. I had a sofa, chair and a few boxes to move from one city in the east to a city in west. They were quick to give me a quote, set up pick up and delivery times. Called to give me updates. About 30% less than other professional moving companies.
Cynthia Jane Owen 23/12/2019
Hi and happy holidays to you!
I have been remiss in not emailing you sooner. I am finally getting settled and finding the time to complete some correspondence.
Let me start off by thanking you, Lana and Kathy, for your deft handling of my moving arrangements. Kathy, as I expect you are told often, you were a patient port in the tumultuous storm of my preparation for a move across country. Likewise, Lana, your efficiency made our every interaction easy. Thank you both. Great Canadian is lucky to have you.
Equally impressive was the person doing the actual move. I cannot day enough good things about Daniel. Throughout the move process, he was the consummate professional: he coordinated the move, collected my new sofa from a downtown Vancouver salesroom, adapted the schedule at the very last minute to accommodate the outrageous demands of the sellers of my new home. He did all of this and more in the friendly and kind fashion I now realize is his signature.
En route, a surprisingly violent early winter storm shut down the TransCanada highway and all other highways in Manitoba and took out its share of big rigs — I saw these littering the highway once I was allowed through. Despite this rather substantial wrench in the plan, Daniel took the time to communicate and to assure me that he had managed to keep himself and my belongings safe and sound.
When the day came for the actual delivery, Daniel’s local help did not arrive, so Daniel off loaded my belongings entirely solo! Wow.
Later, while unpacking, I realized that, somewhere in the midst of the move, a pedal had fallen off my bike. I texted this to Daniel, who replied apologizing for not communicating earlier that he had found the pedal while returning another’s move to Vancouver. He was in the prairies at that point but had already planned a date to drop by my new home to return the pedal. Which he did on time and with a smile, of course.
Whatever I asked of him or life threw at him, he always was thoughtful, empathetic and kind. What a good man.
Incredible service! Daniel deserves a raise, I’d say
All in all, I am very grateful to you all. I wish you continued success in the new year and all the joy of the season.
Feel free to forward this to Daniel and/or share it with the public.
All the best,
Diane Major 22/12/2019
I recently moved from Vancouver to Calgary and I used Great Canadian Van Lines’ services. The whole experience was great and the staff was very friendly and helpful. They carefully wrapped our furniture with blankets in order to protect them during the move. They also kept us well informed when they were on the way and were about to arrive so that we can be prepared in our home at the destination. All these made the move very smooth without any hassle. We appreciate GCVL’s assistance and would definitely recommend their services to anyone who needs to move long-distance. Thank you very much!!
Anfer Chang 13/12/2019
We recently used their services for our move from Toronto to Vancouver. It was a seamless experience from start to finish! Every person we were in contact with was prompt and polite. Our things arrived on time and in great condition. Will definitely recommend Great Canadian Van Lines!
Sara C 13/12/2019
I recently organized a move for my father from BC to Manitoba and I was very happy with the service. The movers came in and took great care in wrapping items for the move. They were very organized and friendly. The items arrived to the destination in great condition and there were no issues. The estimate was good and there were no surprises in the final bill. I would have no hesitation calling them again if I ever have a cross province move to make again.
Jim Harvey 11/12/2019
I recommend everyone use GCVL for all of your moves. Every point of contact is 100% customer service and attention to detail. Kathy and Lana in the offices were always letting me know what was happening and when. Wade, the driver, is incredible. **** ****** ** ** *** *** ** ********* ** ******* ** **** *** *** ****** **** *** **** * have used other carriers and everything was broken and zero customer service. GCVL is simply in a class of their own. Excellent rates, amazing contact throughout the move and always making sure the customer is looked after. Everything is carefully wrapped and taken apart and set up again. I almost never write a review but I hope everyone in Canada does their homework and sees this posting. Most people only post to complain. If you read the other reviews for GCVL, they say the same thing I do. Calling GCVL is a no brainer. Do not even compare as you will not find another company that cares more about their customers. ****
David Gillan 11/12/2019
From the initial estimates and the initial loading this was a positive experience. I felt my concerns and worries were addressed professionally. My goods arrived in the time period promised and the unloading was handled well and courteously. I packed myself and in the end only three pieces of glassware were broken out of a 5200lb shipment. I would highly recommend Great Canadian! ( and the weight estimate was out by 27 lbs.!! – the final weight is only known once the truck is loaded)
Jill Relyea 4/12/2019
Great service! Moved to Montreal and was very pleased with the helpful and communicative service and assistance. The price I was quoted at was very accurate to the price I paid after the move. The packing service was an exceptional and surprisingly smooth process. I could not have been happier! Amazing customer service and responsiveness is hard to come by these days.
Sandeep Kumara 3/12/2019
This is the second time I’ve used Great Canadian Van Lines for a cross country move. The first time was Vancouver to Toronto five and a half years ago and the second time was Toronto to Summerland, BC just a couple of weeks ago. I have no negative comments about the moves, in fact the office staff (Sara) and the long haul driver (Wade) could not have been more professional. It is extremely stressful packing up everything and shipping it across the country but Sara and Wade made it so much easier to deal with everything. The whole loading in Toronto took just under three hours and the local guys working with Wade were careful, efficient and friendly. My stuff arrived within the date range I was given and nothing was damaged or lost. The inventory check list went smoothly so there is really nothing to complain about. I give these guys 5 stars because they are worth every penny. I wouldn’t hesitate to use GCVL again (if I’m foolish enough to move back to Ontario!!) and I certainly recommend them to anyone making a long haul move across the country or even across the city. Thanks guys!!!
Sharon H 16/10/2019
I recently moved an entire household from Vancouver to Toronto. Mark was amazing from the get go. Continuously helpful, available, kind and prompt. It was quite a last minute move, which he worked tirelessly to help me execute. The crew were kind, prompt courteous and took care of my belongings as thought they were their own. I cannot recommend this company more highly. and when I read through the complaints below? my first thought is do your due diligence people. This company will bend over backwards to help you. Including driving to downtown Toronto on a Friday evening in rush hour to deliver your goods because that’s all you can get last minute. Five stars and then some.
Sharon G 16/10/2019
I used GCVL in 2018 and in 2019. I was very pleased with their service. This year I added the packing service as well and was very surprised at how efficient and fast they were and how well packed everything was. I wouldn’t use any other company for a long distance move. Great service and great price!
Joanne C 21/10/2019
The staff at all points of entry – from the booking to the delivery guys were fabulous to work with. The furniture arrived on time and cost less than originally estimated. I would definitely recommend Great Canadian Van Lines for long distance moves within Canada. The staff helped make a stressful experience much more pleasant. Thank you.
10 Erin in Toronto
Sara was our moving rep and she was lovely. I had a lot of concerns about our stuff and she was so reassuring. The guys who arrived on moving day were helpful and professional. Once everything was loaded GCVL kept in touch with us every couple of days as to our delivery updates. And then everything arrived in perfect order and the guys who unloaded on the other end were great. Start to finish a GREAT experience
10 ELIZABETH in London
GCVL Rep. Sara and staff at HQ Lana and Emily and Jane were extremely helpful and answered all my many many questions! I have never organized a move like this before. All staff were easy to reach and responded quickly–usually same day. Moving crew, Jai, and assistant were very patient and careful. All of my furniture was wrapped and taped in blankets. Arrival date was sooner than expected. Jai and assistant were thorough and did not leave until all questions answered and inventory checked. They helped place boxes and furniture where I needed them. Very professional organized company!!
|Moved from Surrey to Prince George|
We moved from Surrey to Prince George and Great Canadian Van lines did a great job. They were on top of things in terms of communication, did everything they could for us to accommodate our timing and needs (even as things changed), their crew was professional and fast, and we received all of our goods undamaged. I would definitely recommend this company.
Moving From Victoria BC To London Ontario
I want to let you know how much I appreciate your help, patience and friendly service throughout this stressful move from Toronto to Vancouver.
I also want to let you know that all my belongings were delivered with great care by Mark and Justin. Justin was very kind and even offered to help to move some other stuff for me. Also the driver, and the crew in Toronto did a great job.
Please pass on the compliments.
I wish you a merry Xmas and a very happy new year.
I am taking a bit of time now to let you know how pleased we were with the service that your Company provided from end to end, doorstep from our Condo in Toronto to our home in Vancouver. Your mover, Mr Daniel Lapierre and his crew were very professional, efficient and friendly at all times. Hard to imagine how high-pressured individuals like them could be whistling and be so cheerful in their jobs, chatting with us between brief stops! They even offered suggestions on what to pack, eg we wanted to leave behind our huge box-spring bed, but Daniel felt it was light enough to load and bring, won’t cost much more. To buy a replacement one in Vancouver would cost a lot more than shipping it. So we packed it! Another situation was where all our boxes and items were marked to be left at different points in our home, but in view of the fact we were planning to start renovating the house, several items/boxes had to be placed and huddled in different locations and they did these to make our renovations easier! No questions were asked when items were moved around. Thank you.
In Vancouver, we had kept separate storage of items in a self-storage facility and wanted to unload them and bring them to our home. Mr Daniel helped us with this arrangement as well.
The support that you Kathy provided was excellent too and we thank you.
We would strongly urge anyone moving to use Great Canadian Van Lines. Your price was very reasonable compared to several other approved Van line companies we received quotes from. We will not hesitate to use your company again should we move. We have recommended your company to our family members including one overseas and friends.
Best wishes and regards,
Mary & Henry.
I had a wonderful experience with your company. This was my 7th time using movers and this was by far the best. I was treated with kindness and respect from the first time I talked over the phone to book an appointment, right down to the driver that delivered my belongings. I took some business cards to hand out. I felt confident that anyone I recommend would be very pleased.
Donna R. (BBB Link here)
I wish I could figure out the link, but like I said am not good with computers. Your company gets an A+ from me in every category. You made a very stressful time in my life a little easier. Thank you for your thoughtful and caring staff. It is hard to pick up and move, especially when family asks you to move out after 6 months earlier asking you to drop your life in Alberta and move to Ontario.
Again “A+” services and Kudos all around, your company is awesome.
I feel it is only fair to relate to you our appreciation and thanks for an excellent move. We moved from Ontario to British Columbia in June. Sharon Staebler of Hummels Moving came to provide our quote then, after making our decision to move using Great Canadian, a team comprised of Bill and Adlore (and one other)came to put all of our household into a moving van. They were all professional, efficient and kind.
Thanks for the stress-free move.
Janet and Remy
Just wanted to write and let you know how happy we were to have chosen Great Canadian Van lines again for our second cross-Canada move in five years. Yet again our move went off without a hitch! Our final total came in under the estimate, within the time frame provided and with no damage to any goods or homes. In fact the only breakage came from me unpacking!
Amar and his crew were amazingly efficient, professional, organized and helpful during the Toronto pickup in 34 degrees dealing with 3 flights of stairs in our Victorian semi, and at the drop off in Vancouver, where they managed our spiral staircase with ease (not to mention dealing with parking after Vancouver’s parking permit left us high and dry!) Please pass on another big thank you to them!
Thank you very much for making our move as smooth as it could possibly be. If we decide to move again, you will be hearing from us!
Eleanor & Brock
Great Canadian Van Lines & Purely Canadian rescued our move!
You weren’t our first choice mover – we selected a lower bid – but that company was a disaster. When they showed up they didn’t have enough room in the van. An hour after arriving that was resolved. Then, after two items were broken, I sent an email to their head office with concerns about the quality of the packing. Their response was to cancel the job – they simply drove away without finishing the job!
We had less than 2 days before the new owners took possession.
I remembered Shawn and immediately called him to see if he could take the job. We realize it is all business and most movers would have turned us away given the short notice. We fully expected to hear no; however, his first instinct was to tell us not to worry – he would take care this mess. Within 15 minutes of hearing our dilemma Shawn confirmed a van and packers!
Shawn and the driver Bill arrived at our home later that same day to do a quick inventory. Bill arrived in the evening with packing materials and introduced us to Tren – one of the packing team members. Tren had the misfortune of having to unpack/repack the work completed by the previous movers. He showed us many pieces that had been poorly wrapped and packed.
We can’t say enough good things about the crew. Bill – the driver – was fabulous! He kept reassuring us we would be out in time. Trent kept us entertained with stories of his life while packing a record number of china barrels. He actually wrote “Finally the last kitchen box” and almost had a full-on celebration! Adelore & Jim have the strongest backs & arms – they got everything done within the timeframe.
We are ever so grateful for having GC come to our home and for turning around a near disaster. Great Canadian handled everything in such a positive and caring manner. We will always remember how you saved our move – and our sanity!
Again, thank you. We highly recommend Great Canadian to all friends & family.
Bill – you are the BEST!
Karen & Andrew
After doing much research on moving companies to do our cross country move I decided on Great Canadian Van Lines because of their great overall reviews. From my first contact, Rick Valiant, who provided me with my quote, I already knew they would be the one to use. I got a quick and prompt response even with the upcoming Christmas holiday hours. He replied within the next day and won my business even though I got cheaper quotes elsewhere. After the $200 deposit was paid, dispatch called me within the next business day to setup my move pick up date. Moving day came and they were delayed due to trailer truck issues, but Wade called me to let me know that they would get to us as soon as possible. They ran only about 1.5 hours late which was no big deal. Wade got to labeling all our items and had no problems with us adding more items after the fact. He wrapped up our king sized mattress and our large bed set which was taken apart in several large pieces. During this time Wade found a $100 bill under our bed and put it aside. Is this not an honest man or what? I was very impressed with this. Had it been any other person I’m sure they would’ve pocketed the money. The weigh in for our move came to much heavier than quoted. I guess our few pieces of furniture were much much heavier than I anticipated. (King mattress, king bedset with large drawers attached, and large massage chair.) They emailed me a bill of lading with the final price and estimated time of arrival. At the time the truck left Toronto I was given a phone call by dispatch to let me know that they would arrive in Calgary in about a week’s time. Wade called me the day before arrival to set up a time the next day (on Sunday.) Being on a Sunday was even more of a convenience for me. (Their email stated that working crews didn’t work Sundays and holidays.) Extra bonus!! He and the other mover arrived 5 minutes early. They moved everything into the garage and house in about 1.5 hours. Nothing was missing!!!!! Yay! I’ve had missing boxes before when we did a move from Vancouver to Calgary and it stressed me right out!! I was very much relieved that everything arrived in good order. Having Wade be the mover from the arriving end and the receiving end made things much simpler and gave me my piece of mind. My biggest stress was making sure all my boxes arrived. If you’re looking for a mover to do a cross country move I highly recommend Great Canadian Van Lines. Thanks Wade (and movers,) Rick, and Mark for a job well done!!
Lien from Calgary
Jan 25, 2015, Brampton
I just wanted to let you know that I received your cheque in the mail today. Thank you very much for your prompt service and consideration of my claim! I have had things damaged in the past (multiple times) by movers – from Allied to North American Van Lines – and Great Canadian was by far the fastest at delivery (with a studio apartment I am not a “high roller”), and the only moving company to honour my claims. I will remember your services in the future, and recommend you to others when their time comes to move.
All the best in the New Year,
I just wanted to say thank you so much for your fabulous service!! Everything went off beautifully and without a hitch. In fact, I was pleasantly shocked when we got the call from the driver on Thursday evening (Nov. 6th) that he was already in town and ready to deliver on Friday morning. WOW!!! You really are the most honest and best movers I have ever worked with!! And I can’t say enough about the professional and courteous manner of your movers themselves. I would like to post a note somewhere for everyone to read. Should I just post on the BBB website or is there somewhere else? People should know about your amazing service!!!
Suzanne and Eric Borrows.
June 28th, 2013