How are you supposed to know what service to expect when selecting a moving company? Read some of our reviews below to see how we’ve helped people all over Canada with their long distance moves.Get Free Estimate
Hi Lisa:I’m sorry it took so long for me to get around to giving my revue on our move from Bancroft, Ont to New Brunswick, on October 6-8th, but as you can well guess we’ve been quite busy.I want to tell you that the crew we had out of Ottawa, John and his boys were absolutely FANTASTIC!!!Although we had a problem entering the house the guys were extremely patient, kind and a lot of fun!!! Good thing they had a great sense of humor through it all!!!When they originally showed up to load at our old house they were very quick efficient and professional when it came to going about completing their tasks. Well organized also.They took great care in how they wrapped our belongings such as clocks, mirrors etc. and I must say my hubby and I were quite impressed.I have moved quite a few times in my life and have NEVER had a crew so good!!!When we got to New Brunswick the crew was FABULOUS and right on time! Even with the problems we had re our closing of the property. They worked well together and quickly. I felt so bad for them as we ended up waiting about 4 and a half hours to get in because the other lawyer had not done his job properly.I found out that our crew was out of Ottawa and that John was the Boss. I must say, I don’t know where your company found them, but don’t ever let them get away. They know their stuff and are excellent at their jobs and seem to enjoy their jobs as well. Again I must stress, I’ve had Mayflower and a few other big Van Lines handle my moves before and they cannot even come close to the Terrific Crew that we were given!!! They will always be number one on our list of recommendations and we have told everyone that we’ve talked to how good they were.Once again please pass this on to them as I would appreciate them knowing how grateful and glad we were to have lucked out to have had them on our move!!!I tried to post this revue to your web site but for some reason was unable to figure out how to, so please post this for me. If possible could you please e-mail or call John and let him know that it is posted as I told him I was going to write a revue.Again I cannot stress how good these guys were!!! BRAVO TO THEM!!!Thank You and Your Entire Team for working so diligently with us to aid us in our move, from redoing estimates to getting us the best Moving Crew in the World!Once Again we Thank You Sincerely,Karen and Tony Detmers
You were very kind and accommodating in helping us out while my husband Jim and I were on the road from 1440 River Road W, Wasaga Beach, ON to 134 Kinloch Pl, Saskatoon, SK a few weeks ago.
I had composed an email of thanks shortly after, but Rogers cut off our email Sept 11. I have no idea what went through or what did not. We now have our new Sasktel.net email addresses. J
Special thanks to the moving team under wonderful Codie Boakes. On Sept 9, our moving date, he joined forces with John – whom I believe has now moved back to Moncton NB. They, in turn, worked with 3 fellows from the Peterborough, ON area – Jay, Chris and Mike. What a great group!! They were all joking around with us, were extra efficient and had the wrapping, tagging and loading done in record time. We were so fortunate to have them on our side! In Saskatoon on Sept 12, Codie and John were on their own when the people expected to help didn’t show up! No complaints. They were met by our daughter, Julie, hubby Ken, mom-in-law, Sandy and granddaughter, Paige. Our relatives told us they were consistently cheerful and worked hard to accomplish the move. Julie and team had labeled all the rooms well and helped with placement. When we showed up on Sept 13, even the beds were set up and in place. Not a speck of damage anywhere. AMAZING.
When we had a banking issue, Sept 10, 2021, you connected me with Jodie right away. In record time, she sent me the information needed to pay the remainder of our moving cost through a transfer in a rather emergency situation.
Emily was great with quick responses throughout our communications. Taylor, today, was extremely pleasant on the phone. You have an awesome team there in BC.
But, I can never forget the initial contact people – Dan and Amanda at Brown’s Moving and Storage in Elmvale. We have dealt with them (and GCVL) on what is now our 4th cross country move. They were soooo very patient and helpful to us.
We feel like the luckiest people on earth.
Warm regards to all
Puneet and his crew did an excellent job moving my stuff for my move between Mississauga and Vancouver. He did a great job communicating with me throughout the process. They moved all the stuff into the place very efficiently and with care.
This summer (August 2021), GCVL helped move us half way across the country from Surrey, BC. to Guelph, Ontario. We had been looking into a do-it-yourself move to save money, but are SOOO glad we went with GCVL. The option to pack our own boxes beforehand allowed us to save quite a bit. We were very happy with the final bill, even with having to use the shuttle option in Guelph (due to lack of access to our apartment block). We moved BELOW budget! The office staff were super as was the driver, Ron. Thanks you guys! We’d definitely use GCVL again (but hopefully won’t have to!)
Great Canadian Van Lines gave us superb service from start to finish! Wade (the driver) was not only awesome in his professional attention to details, he was also uniquely personable and respectful. Not surprisingly, he was also magical in attracting associates of like mind to work with him at both ends of the process. We are very grateful to Great Canadian Van Lines. We will recommend this company to people without any hesitation – and we particularly give Wade very lively kudos!
I just wanted to thank Sara E. and her team (driver Wade, loaders Steve, John and Jay) for their absolute amazing service and professionalism from beginning to end. The estimate initially provided by Sara was bang on. She was always so helpful and informative whenever I had questions. Wade arrived on time for pick-up in ******. Both he and Steve were very careful with our belongings and understanding on the fragility of some of them. On arrival (first heat dome in *********) Wade, John and Jay unloaded our belongings carefully and without rushing even in 35+ degree weather. Not one item out of out 2400 pound delivery was broken, missing or scratched. I would highly recommend GCVL and would without a heart beat use them again!!! Thank you for making our move seamless!!!
Had an amazing experience with Great Canadian Van Lines! They were on time, efficient, professional, and we knew our items were well taken care of while moving from Ontario to Calgary. This was our first time moving and they were very responsive whenever we had a question about the process. Highly recommend!
Hello, I would like to take time to provide a feedback on the moving services of Great Canadian Van Lines. I’ve recently moved from Toronto to Vancouver and it was my first time moving all my belongings long distance. I’ve did my homework and reached out to multiple companies to receive a quote. Great Canadian Van Lines has impressed me right from the beginning. The quote was very detailed so I didn’t worry that more fees would show up during the move and every step was very well thought through. The moving crew was just wonderful (Codie, Jon and Kevin in Toronto and Codie, Jon and Jay in Vancouver). They were very professional, friendly and I felt comfortable that my belongings would get delivered safely and on time. They were even flexible with the date and time of delivery which was a giant help since I was flying to Vancouver with couple days delay. I would like to recommend this company to whoever is planning a long distance move. They are truly amazing! Thank you guys!!! Klara
I am very happy that Great Canadian Van Lines moved my belongings across the country. I made a list of every box, it’s contents, and my furniture. After friends warned me that things do get lost when moving long distances, I was nervous. However, I had nothing to worry about as all my belongings arrived safely. The movers also painstakingly put stickers on every item so it was doubly assuring. Everyone I dealt with along the way were kind, professional and helpful. Due to one of their driver’s getting injured, my move was late but the company gladly compensated me. They were willing to solve the issue without making me feel awkward or dismissed. I really appreciated this. My move involved shuttles at either end which meant transferring my belongings three times before getting dropped off. This was handled very well. I would highly recommend this company!
I had an exact list of all goods going to our new address. After getting 3 quotes, Great Canadian gave us the best price for a higher average weight load. The other quotes were much higher cost for half the weight. As moving day approached, we actually added to the pile, but still came out just a fraction above our estimated weight for an extra $200. On moving day, the crew arrived on time and were speedy, efficient and friendly. Even getting the piano out the door was easy for them. And our goods arrived at the final location across the country in record time to await our arrival. All in all a big recommendation for this company.
We used CGVL for our out of province long distance move and we could not have been happier with the experience. The drivers arrived at the promised schedule time and took the time and care to ensure our valuables were kept in good condition. Upon unloading, the drivers managed to squeeze us in a day earlier than expected and once again we were pleased with the service provided. Would highly recommend this company to anyone who is looking a moving company!
Hello, my move was from Burnaby to Oshawa Ontario on May 20th. I carefully took my time to research companies before I made my choice. My decision to go with this company was based purely on its 100 percent credibility… I went on the Better Business Bureau and saw that this Company had an A plus rating… Reviews are one aspect in looking for a Company but the BBB is definitely the safest and most credible way to go. So sure enough, this was a STRESS FREE experience and I’m hoping if you read this you will call this Company. They are HONEST, TRUSTWORTHY and NO SURPRISES and the Gentleman that came to load up in Burnaby was the same man who delivered my items. He is as honest as he looks and you will feel comfortable from the time you see him. I dealt with “Sara” from the get go.. It was delivered in exactly the time time frame they gave me.. All my items were delivered PERFECTLY.. I cannot begin to explain how happy I was with this Company. I am sooo glad I chose them for their BBB rating as well as their incredible reviews. THANK YOU SARA for your professionalism. If I ever have to move again or if I know of anyone who is moving I will definitely let them know about this Company. Mary from Burnaby B. C
Great Canadian Van Lines was recommended to us by friends who had recently made a similar cross-country move. Having had a poor experience with our previous move, we were very focused on responsiveness and quality of service and GCVL came through big time. Sara gave us good advice (and a bit of a discount given competing bids) at the booking stage, and Harry and his team were terrific on both the loading and unloading ends. Our stuff arrived intact and on time, including a canoe, a kayak and 140 other items (mostly ********* – highly recommended). We could perhaps have found a cheaper moving company, but we could not have found a better one.
Our cross-country move was made easier by Great Canadian Van Lines. Sara completed our virtual survey which was a dream and led to an accurate estimate. Our movers, Jaskaran, Yadwinder, and Talwinder’s professionalism and responsiveness were greatly appreciated. I was impressed with their speed and efficiency on both ends of our move. Thank you, Great Canadian Van Lines!
Amazing from start to finish. Bach size 2nd floor apt. going from Vancouver to house in Winnipeg. Pickup was on time, took barely 1.5hrs. Delivery slightly earlier than estimated (awesome!), and they even got my giant heavy wardrobe in without much fuss, also barely over an hour. Very professional and pleasant to work with. Many thanks to Jaskaran, Yadwinder and Talwinder – great job!
Great Canadian Van Lines was recommended to us for a move from ******** to ***********. I can’t say enough about the great service they provided right from arranging an earlier pick up of our belongings than what was originally scheduled to being responsive on calls I made asking different questions. They even gave me the truck drivers cell phone number to keep in touch with him as he brought our product across the country and on arrival day. The crews were very polite, amiable and professional on all levels.
Best movers EVER!!! staff was amazing from the first phone call to last minute changes and price was great! No surprises and nothing but Excellent Service !
Kristian, Wade and Marie made my move a wonderful experience! 5/5
Good morning. We received our goods Thursday, May 6 and I have the following comments concerning the service we received.
2. In all honesty I have not been the recipient of such excellent customer service in a very long time.
3. I truly regret not knowing the existence of GCVL for our initial move from Ontario to BC.
4. Be assured I will have absolutely no hesitation, whatsoever, recommending your companies to friends, associates and anyone else that will listen to my praises.Thanks to one and all and keep up the good work!!!!! OUTSTANDING TEAM WORK!!!!I am planning to post reviews on your websites.Kind regards
We moved across the country from BC to Ontario, and the team at Great Canadian Van Lines could not have made our process more seamless and stress free. Kathy D was integral in our planning process. She was kind, communicative and very understanding each time we made adjustments to our plan. She answered all our questions and more, made suggestions and went out of her way to make sure we were totally comfortable with everything. Our drivers Bill & Kevin made the experience that much better. They treated all of our things with care as if the items were their own, communicated with us on the drive and made our pick up at our final destination as easy as ever. Overall Great Canadian Van Lines exceeded our expectations and we would highly recommend and would definitely use them again.
We recently moved with GCVL Ltd from Vancouver Island to Montreal. Initial Booking Process Sara was incredibly helpful and kind throughout the entire process (initial contact, sending us quotes, transparency about prices, getting back to us promptly and not pressuring us for services). Moving price was very reasonable! 6 Stars for Sara! Pick Up Movers were quick, professional, and on time for pick up on Vancouver Island. We called once to find out where the moving van was and received a response quickly. It took about 3 weeks for our items to arrive. Drop Off The reason I did not provide a 5 star rating was because the drop off was a bit complicated. The driver called 4 days ahead of time to let us know the day and time of drop off (two thumbs up for communicating to us this early). However, he confused the days and I was waiting around all day. He then told me he was coming the next day. He apologized and I could tell he felt really bad. However, In the end, the driver decided to drop off the items the same night (initially planned date). Moving van arrived around 7 pm. Originally it was supposed to be a shuttle van because the streets of Montreal are narrow (which would have cost us an extra $300). The driver wanted us to save the money and arrived in the full size moving truck, which barely fit in the street. It took them about 45 minutes to figure out how and where to park. It was a bit of a stressful situation. All my neighbors were moving their cars to help them find parking. But I must say the two movers where incredibly polite, friendly, willing to help, and wanted us to save some money (which I found was very kind of them). We double checked the inventory list 3 times to make sure everything was there. Some boxes were a bit ‘smooshed’ in the move – but this was a cross-Canada move and some casualties are to be expected. Nothing to my knowledge broke in the move. I would have given them 4.5 Stars – but half stars are not an option. Essentially just lost a star for some stress around arrival time and day and trying to get the moving truck to park somewhere. I would book with GCVL again.
We moved from Toronto to Vancouver and I am happy to say everything went very smooth and without any hiccups on this long haul move. Both the staff members we engaged with since the beginning and throughout the move were very professional and always answered all our questions. Kyle especially was very proactive, prompt and made us feel very confident that everything will go smooth, so thank you Kyle for that! We had a pleasant experience with our driver Harry who kept everything on schedule, we was quite accommodating of our requests and quite transparent about everything, which we appreciated. There were some slip ups during the move-out however. The mover crew didn’t lay carpets out before starting (we had to request later), and we ended up getting a carbon copy of the inventory which was barely legible and so it felt like paperwork was not given proper attention and got me a little concerned. But on the flip side, Harry and crew made up for it during the move-in and I was pleased that they did everything as expected. Items arrived undamaged and inventory process was thorough and not rushed. Short version : I would highly recommend Canadian van lines, they are an honest and professional group of people and great at what they do.
Had a great experience with this company outstanding service l. The three workers Yaadvinder, Arshpreet, and Taran were very efficient productive and hardworking as well as very polite. Definitely recommend this company and it’s workers!
Working with Great Canadian Van Lines was a smooth experience. From booking to answering all my questions and doing the reservation, Kathy was extremely helpful and easy to talk to, she went through all the minor details with me to make sure there would be no surprise for anyone (things like making sure there would be enough room for the truck to park both at source and destination, avoiding extra charge if it wasn’t the case as they would need a shuttle on top of the trucks). My move was somewhat complex and Kathy helped with all the details, they also helped me book a car relocation through one of their business partners. The movers were here on time on both occasions (pick-up and delivery), extremely professional and efficient. This is the first time doing a long distance move that everything went so smoothly (I have done other long distance move before). All the furniture arrived in perfect condition and they made sure to make every piece of furniture ready to be moved. Overall a great experience and I would absolutely recommend them for anyone’s move.
Very responsive company. All the staff are friendly and professional. Despite a delay in delivery, they made sure that the compensation was satisfactory. Also, no damage occurred to our belongings during the move from ON to BC. Definitely, recommend this company.
This is the second time we used GCVL for our long-distance moves and have no regrets at all. Sara and Emily were incredibly helpful and quick in responding. They also organized the transport for our two vehicles. All promises were met without any issues. The movers were not only on time but arrived early. The loading crew and the unloading crew were friendly and professional as well as hard working and fast. Very impressed! The driver, Wade, great guy! We highly recommend this company.
Had them move me From Edmonton, AB to Delta, BC. Their responses were very quick and gave me all the details I needed to get the move done as painlessly as possible. Thier quote was pretty spot on. Transport only took a couple days. Loading and unloading was only a couple hours. They inventoried everything I had to make sure it all got here. This is the second time I’ve used them. I would use them again in the future for sure.
I had a perfect experience with GCVL. I compared dozens of companies, but they were eventually recommended by a family friend who has her own local moving company in Vancouver (but only does local moves). They were always very professional, quick to answer my emails and able to address any concerns I had. I was able to book them for the dates I needed, and the move was only a couple days long altogether. We had a two days window for delivery which was wonderful on my end in terms of organization. Items were packed carefully during pick up and all delivered without any damages recorded. I highly recommend this company. I will definitely hire them again if I were to move back to LA.
I just moved from Ontario to southern Alberta using Great Canadian Van Lines. The experience was great. Once we got some logistical issues figured out, everything was smooth as could be. The driver, Amar, and his helper, Harsh, were very professional and communication was great. I was behind them driving in February over northern Ontario and Amar even gave me an update of the road conditions ahead on the most tricky leg of the trip! Their prices were better than anyone else and all communication was straightforward and pleasant. Thank you!
We recently moved from Ontario to BC and overall our experience with GCVL was very satisfied. Everything went smoothly from start to finish. The crew packed and wrapped our stuff professionally. Sarah help us to plan our moving and the final estimate she provided was the best, and she also respond us throughout our moving. I would highly recommend this company to anyone who need smooth and stress free moving. Specially Thanks to Sara and her crews for their excellent service. I also like to thanks the truck driver ( Yadwinder and Jaskaran) who dropped our house hold stuffs at our destination safely
We just moved our household stuffs from BC to ON, and this is about 3rd or 4th time we used their service, ** *** *** ****** ****** and we’ve moved around happily **** *** for some years. Kathy is such a great help to plan and move. She really works hard to give the closest estimate she can possibly get and her estimates are quite close. I have been dealing with her few times now and even if the estimate is slightly more than the actual weight, I trust her enough not to worry about the company’s honesty. She tries hard to help out beyond her duty (Thanks Kathy!). My experience with Great Canadian Van was very good over all, and I don’t even contact other moving companies to compare any more when we need the service. The moving staffs have always been good and professional as well. They are the best!
My experience with the Great Canadian Van Lines was nothing but smooth and convenient from day 1 — despite Covid. Asking for a quote was easy and efficient, and Sara definitely answered all my questions and ensured me that I had nothing to worry about. She was clear about what my expectations should be from pricing to preparation, to moving day, etc. Codie (the driver assigned to my account) was nothing but respectful, reassuring, helpful, and kept me informed even when I wasn’t asking for an update. He was not only helpful but extremely friendly and a delight to speak with. He and the team worked really quickly and took care of my belongings. They delivered my things from Brampton to Calgary, on time, and safely. Amazing service from Sara and Codie. I’d definitely love to hire them again if I ever needed to make a big move again. Thank you, Sara, Codie, and GCVL for a stress-free moving experience.
I have recently used this company for a cross-Canada move and I couldn’t be happier. Our furniture has been professionally packaged and padded, and arrived to destination several days before the expected date. Everything arrived without a scratch or a dent and the moving team followed Covid 19 protocols to the letter. Customer service has been great and accommodated every request, including a last minute change to the scheduled moving day. Special thanks to Sara, Emily and our driver Wade, you guys have been amazing! Overall, excellent service and I would not hesitate using their services again.
Hi Sara and Emily,
You recently coordinated and carried out the move of my son from Toronto to Halifax. I couldn’t be more happy with the quality of all aspects of the move by Great Canadian Van Lines.
I believe I first contacted “Sara”, Great Canadian Van Lines on November 23, 2020 to obtain an estimated cost for moving my son’s household goods from Toronto to Halifax. Sara was back to me within the day with an estimate. A few emails back and forth to confirm the move and everything was finalized by November 26.
We were in a hurry to move our son to Halifax before Christmas. To our surprise Great Canadian Van Lines were able to pick up his goods on November 28. The driver that arrived to load the goods was very patient and friendly. The loading was very fast and efficient. We expected that the delivery to Halifax could take a week or more but I received a call in Halifax on the evening of November 30th from the driver reporting that he would be delivering the goods the next morning.
The goods arrived on December 1, 2020 in perfect condition and the unloading went as smooth as the loading. It was a pleasure to deal with everyone from Great Canadian Van Lines.
Thank you once again.
Great Canadian Van Lines did a great job of moving us from Toronto to Vernon BC. Their prices were also the best I could find for a long distance move. I would recommend them to anyone looking for a van line for a move.
I am very pleased with Great Canadian Van Lines. Kathy in the Surrey office was very thorough in her questions for me and I feel she went the extra mile to get my goods onto a truck from Vancouver to Toronto as quickly as possible. The driver was very polite and careful with the packing and unpacking. It was very reassuring to me that the driver was the one familiar face. There was no damage to anything shipped and everything arrived as it should. I can highly recommend Kathy, the driver and Great Canadian Van Lines.
Customer service was very helpful whenever I had a question. The mover was great and got everything packed up quickly and well protected. He also called to drop off a little early because he was passing through our community. Everything was in great condition, no damage.
This was our second move with Great Canadian Van Lines. This time we moved from Victoria, BC to Summerland, BC. The crews arrived as scheduled at both locations and were professional and courteous. No damage and both sites were left clean. Another great move!
I used this company for a cross-Canada move at the end of September 2020 and COULD NOT BE HAPPIER. It’s expensive, get over it. The thing that set this company apart was the communication and professionalism. They did not make me feel bad for asking questions, updated my quote several times, even contacted the storage unit on the other end to ensure they could deliver easily to the location. Oh – and as someone doing the drive alone I actually was really thankful that the driver of the truck took a few minutes to check in with me EVERY SINGLE DAY during the drive to ensure I reached my destination and was safe. It’s the little things that set something like a moving company apart…and this is certainly one that took EVERY small detail into consideration. THANK YOU SO MUCH! Made this move really easy and stress-free for me.
Moving to a different province (during a pandemic no less) is extremely stressful, but GCVL took a huge weight off from Day 1. Promptly responding to inquiries immediately put me more at ease. I was on a tight timeline and they were able to make that work. Movers showed up on time and took time to carefully to wrap all my belongings. They arrived on the other side in perfect condition and were unloaded in a timely manner. Overall, I can’t recommend GCVL enough and I’m so happy I went with them. It was one less thing for me to have to worry about during this whole process.
I was happy with my recent move from Canmore to Peterborough. The movers were careful and efficient both on pick up and delivery days. Nothing was lost and the experience was overall very positive. The movers were hard working as well as professional and deserve a round of applause in my opinion. I would use GCVLs in the future if needed and would highly recommend them to friends and family. Thank you.
They made moving across the country a lot easier. Our advisor Kathy provided all the information and answered any questions we had. Their service was on time and arrived earlier in the delivery window they provided. The driver Amar kept in good communications so we knew exactly when they were going to arrive.
Extremely good moving company. Everything was perfect. The crews was wonderful, respectful and fast. The estimated cost was more expensive that the real price !! I recommend this company to everyone who need an amazing moving. We moved from BC to NB. The driver called 3 days before arriving and he arrived 5 days before the expected date.
Utilized GCVL for a move from Toronto to Vancouver. Sara was my relocation consultant and she was quick to respond to any of my questions. I appreciated the detailed quote that took everything into consideration including having to use a smaller truck in Toronto due to more limited access. The crews on both ends communicated regularly, were on time, efficient and polite. Partway through the move, I needed to add storage to delay my delivery date for home renos and it was handled quickly and professionally. Despite multiple transfers of items, everything arrived intact! Would happily use their services again if I need to do a long distance move!
We moved from Ottawa, Ontario to Vancouver, BC. They provided an excellent service. Sara and her team are very professional and answers all my queries promptly. They moved 3 bedroom stuff and delivered with no damage. The delivery was done a day ahead of scheduled delivery. The service provided is beyond my imagination. I paid for storage also until I get my house in Vancouver. They surprised me when I receive call that they will refund storage amount because they did not us storage and kept stuff in truck itself. Extremely highly recommended
We are very happy with the service that GCVL provided. Sara – the relocation consultant, is very responsive and had answered all the questions/concerns. Wade – the mover/truck driver, is very professional. Overall, I’m glad we picked GCVL and definitely recommend to my friends.
I am writing to express my absolute joy at having chosen your company to move my daughter home to Edmonton from Ottawa. When I initially started looking into what was involved in a cross country move, I heard from many people about awful experiences encountered that included overpricing, broken belongings, refusal to unload until extra costs were paid, and the list went on. I was worried that I may become stuck in a similar situation, but my greatest focus turned to getting my daughter home safely during this pandemic.
I spoke to a number of moving companies, and what I found most intimidating was the huge variation in cost. I accidentally stumbled upon the phone number for Great Canadian Van Lines. My first call to your company was answered by Kathy Dorland, and I knew after that phone conversation with her that I was going to be using our company to facilitate this move. That is where I became a loyal customer and forever Great Canadian Van Lines will be on the tip of my tongue if ever asked for the name of a great moving company.
This initial contact with Kathy had been months prior to the move, as I was not able to give a specific moving date, but then Covid19 put a different spin on my timeframe. Needless to say, every time I contacted Kathy, I had a million questions which she answered in a way that always put me at ease. Once we pinned down a ‘near date’, Kathy orchestrated getting the wheels in motion for the upcoming move, and I did not make it easy or simple. Kathy accommodated many changed moving dates, dealt with the dynamics of additional furniture purchased over the months after our first contact until I actually confirmed the booking, and stayed in touch with me continually until the finish.
You do have to know that it was because of Kathy that I chose Great Canadian Van Lines. She was the absolute best on that first day, and I recognized very early on that this was not the “let’s be nice to hook her in”, but rather this was exactly her personality. She obviously takes pride in her work and is willing to go the extra mile to ensure a stress free, successful end result. That is how she was right through to the final day when the moving van pulled up to my home in Edmonton with my daughter’s belongings, all without even a scratch! It is pretty obvious that this is who Kathy is – honest, knowledgeable, professional, empathetic, and very much on top of knowing what a satisfied customer means to your company. She is a phenomenal ambassador for Great Canadian Van Lines. She made me feel that my needs were very important and that I was truly a valued customer. Each and every time I contacted her, even when she didn’t hear from me for a few months, she treated me this way, and this was even before she knew she had cinched my business.
Everything worked out just as she said. She knew where a shuttle would be required, and knew exactly what I meant when I tried to describe the pieces of furniture for the inventory. I cannot stress enough how she was able to take what I saw as an extremely stressful time in my life and bring me a welcoming sense of calm. She assured me the people she worked with, those that I would come into contact with during this move, were extremely professional and would take care of my daughter’s and my needs exactly as promised. You know, she was right! My daughter flew back to Ottawa to pack up her suite. She contacted me after the movers had left and told me they were so professional and were on task the entire time, and told her what she needed to know (ie, how the couch legs were tucked inside the couch, “here’s the light bulb for the lamp – keep it safe”). As Kathy said would happen, I would be given a “heads up” when the truck was a few days away, and as Kathy said, “Peter is the best there is”, and he was! Again, the furniture was unloaded, absolutely no damage, not even a scratch, and Peter finalized our move with the exact professionalism that Kathy said would happen. The fact that she had such faith in her colleagues gave me a very clear indication that this woman also knows that it’s the TEAM (remember … no ‘I’ in Team) that makes the really effective work happen.
I tried to do a Google review, but discovered I am totally inept with that technology, but did want to express my sincere gratitude to Great Canadian Van Lines for a seamless move, but especially express my sincere gratitude to Kathy Dorland. If I had not encountered her, I likely would have just moved on to calling the next moving company, and the next one after that. Please ensure Kathy knows how much her personability has impressed me. Employees like this are one in a million!
During my initial research for moving across Canada, I got three quotes from different companies. GCVL were very responsive and had a slightly better price than the others I was comparing. A friend had also used them in the past without issue, so I decided to go with them. Sara, the “Relocation Consultant” who I helped get my quote and answer any questions I had before and during the move, was very responsive and easy to communicate with. She addressed any questions or concerns I had regarding fees for certain items on my quote. Both my move out experience and move in experience were excellent. The move out team was on-time, very efficient, and wrapped everything to protect it. The move out team was similarly efficient and had a system to check that each item was accounted for before leaving. There was some very minor dents/scratches on a few pieces of furniture, but not something you would notice unless you were looking for it and it didn’t bother me. If it was a more expensive piece of furniture I might have been more concerned. Overall, I would recommend GCVL based on my experience for moving across Canada.
We recently moved from Toronto to Victoria. I cannot express enough appreciation to the team, from beginning to end, who made a stressful complicated move seem effortless. Special thanks to EMILY, Dispatch Specialist, who constantly stayed in touch. And AMAR, and his team, who picked up and delivered. WOW. Amazing skill at organizing and estimating the space on a truck. Great, respectful, care was taken with our furniture and many fragile items. I had done a lot of research before choosing Great Canadian Van Lines. Couldn’t be happier with their price and the personal service.
In the industry that my wife and I both work we move a lot. Over the past 3 years we’ve moved on average 2 twice/year. We have dealt with several moving companies and I can honestly say that Great Canadian Van Lines is second to none. From the first call all the way to move day. The experience was very smooth and extremely professional. Take the stress out of your next move and call great Canadian Van Lines.
Recently moved from Vancouver to Toronto. Peter And crew were great on both sides. No detail missed. Would certainly use them again.
We recently used this company to move our parents across the country, and then this week used them ourselves to move. In both cases, the movers were extremely professional, timely, and the goods arrived on time and in perfect condition. We also appreciated that an6 questions about the process were answered very quickly and thoroughly. All in all, a great experience and I’d highly recommend this company.
We had a wonderful experience with our cross country move from BC to Ontario during the Covid 19 pandemic situation. All this starting with Kathy D****** patiently answering all our questions, a great moving rate, great communication and an exemplary moving day experience. The driver Amar and his team did an awesome job with arriving on time, meticulously blanket wrapping our furniture and being so efficient with everything that everything was done in a breeze. We didn’t have even a single glass broken and everything was packed and arrived in perfect condition. I will certainly recommend GCVL to anyone who wants to move. Thank you GCVL for an amazing experience.
This was the best choice I could have ever made for my move from Vancouver to Toronto Kathy Dorland was very responsive with my booking needs and answered all my questions very promptly. The driver Sean and his coworker were the most amazing movers, they were an amazing team. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of.
I was very impressed with Codie B*****, who moved my daughter’s household goods from Vancouver to Halifax. He went over and above the call of duty in his service, and ensured she received her things well ahead of schedule and at an hour that suited her. He is top notch!
This was a major move for us and after careful consideration, we chose Great Canadian Van Lines to move us from B.C to Ontario during the height of COVID-19. We needed to ship two cars as well, which Great Canadian Van Lines organized for us with Livingston Transportation which also gets an honourable mention here. GCVL organized 4 men to look after our move out and 4 men to move us into our new home. The one constant individual was the driver Sean, the leader who not only did the drive across the country but was tasked with disassembling and reassembling our expensive Martix Elliptical machine (which we paid for in advance). My one recommendation to GCVL would be to make sure that this individual was qualified to do this. As it turned out, Sean wasn’t able to successfully reassemble our machine, so we had to organize another company to do this. GCVL took full responsibility for the error and quickly reimbursed me in full for the additional work done. Back to the move in. It was a scorching hot day in July and everyone powered through it graciously. A special mention and thanks goes to Sean who has an amazing work ethic! GCVL actually went out of their way to get our delivery date shifted two days earlier which was amazing! So yes, we highly recommend GCVL for anyone needing a long-haul move. Considering the pandemic, our move was stress-free and on time with NO Damage.
We used Great Canadian Van Lines for our move from B.C. to Ontario this spring 2020. They were very professional and responsive to all of our inquiries, and provided a detailed breakdown of all the costs so there were no surprises. The moving crew worked quickly and carefully with our belongings. Even though our move took place during the early stages of the pandemic, there were no delays with shipping. We would definitely use this company again and recommend them to others.
Recently moved from Montreal to Vancouver in the summer 2020. First off, the guys in Montreal were phenomenal, they were a subcontracted **** ****/North American crew. Good first impression, nice wrapping jobs etc. The GCVL delivery crew was good too, very careful, didn’t scratch a thing, got in touch with us in plenty of time to schedule the drop off. Overall, I would say that this company is a great option compared to the big van lines. Just be clear that you want to know all the potential additional costs up front: elevator fees, shuttle/pickup/drop fees, fuel fees, and weighing fees, etc. and be clear that you want to know the weight the day you load. They have no problem giving you this information and detail in the quote, but you have to know what to ask. I think this company has been in business a long time (30 years?) and they seem quite honest. Point is, if you are reading this review and wondering if you should go with them or not, I have moved back and forth across Canada many times, and this was the best, most straightforward experience I have had. I will use them them again in the future without question.
We recently used GCVL for our move from Red Deer, AB to Kentville, NS. Sara and her team were great! They answered our questions and kept us well informed throughout the whole process. The moving crews at both ends were very professional and efficient. Our belongings were handled with care and arrived on time. Only one item was damaged during the move, but GCVL did not hesitate to reimburse us for the damaged item. Overall the move went smoothly and I would highly recommend this company!
I recently moved across the country with Great Canadian Van Lines. Communications was great, as they realize most of us don’t move an entire household of stuff often. They did a great job, I highly recommend their services.
Our experience with Great Canadian Van Lines Ltd. was excellent from start to finish. The team was knowledgeable and professional and exceptionally quick to respond to any query we had. Special thanks to Sara and Emily (and the local vendors!) for all their help in making the process a smooth one!
Great Canadian Van Lines did an outstanding provincial move for us. We moved from Calgary to Kelowna and the service they performed was beyond amazing! We ended up using them twice as our first house purchase fell through at the last minute and the movers had to bring back our furniture; but when the second and final move happened, the movers did another fantastic job! Highly recommend this business for your next move.
The crew at both ends were very sociable, respectful and hard working. Everything was wrapped perfectly and handled with care. The crew leader, Wade, was great and would highly recommend him. This made our move a lot less stressful and it was nice knowing it was done with capable hands.
Before moving I thoroughly researched all the moving options at my disposal. Great Canadian Van Lines were the most reliable during my initial contact with them, and were very flexible towards my need to interact by email. The price was very reasonable and the difference between the estimate and the final cost was not much, as I had many heavy small boxes of books. The driver and movers were all professional and completed both the load up and load off very quickly. I highly recommend this company, as the pandemic started partway through this process and they made a stressful move as smooth as possible.
We had a great experience with Great Canadian Van Lines. It was our first time using a professional moving company, and we were moving from Ottawa to Calgary, so we had many questions about the process and Sara and the team answered all of them thoroughly. Ken and Dave handled our furniture with care and nothing was broken or scratched! Given the elevator in our new building needed to be booked in advance, they were very accommodating, giving us an approximate window for us to book the elevator for, then making sure to arrive at the small window. Also, after we noticed a small scratch on our wood floors, Great Canadian Van Lines was quick to reimburse us for the cost of the repair. We highly recommend this company – great service!
Great customer service in coordinating my move from QC to SK. The consultant Sarah was helpful and super responsive to my many questions and concerns. The estimate she provided was much closer to the actual weight and cost than the ones I got from other companies (which is key, you don’t want to end up with a surprise extra $1000 when the truck gets weighed). Movers did a fine job, everything arrived intact, undamaged and on time. Overall a very good experience and good company- they stand out in an industry that can be sketchy and/or super expensive.
Recently did a move from Vancouver Island to Nova Scotia. Was a little nervous about sending our things on such a long trip, tried to find a way to do it ourselves or rent a POD because I had heard such bad stories about long moves and how things get broken or lost. But because of Covid we ended up chosing Great Canadian Van lines, partly because they’re Canadian but also I had read some good things about them. They were a little pricier than the low end movers but for such a long move we thought we’d better pay, and hope for the best. On move day they showed up a couple of hours late, hmmm I wondered, but to be fair they had to get the ferry across from Vancouver to the Island, and we were in the middle of the Covid epidemic and ferry’s were running at half capacity. But regardless, I called the office and they told me they were on the way and gave me the number of the driver if I wanted to call, which I finally did and they were right close by. The movers were great, friendly and respectful and they tagged every item with a color coded tag so that nothing would get lost or mixed with anybody else’s things. The same lead driver showed up at the other end, I was surprised, thought they would change drivers for such a long move. They showed up on time, unloaded everything without incident and even took many things up to the 3rd floor without complaint. So the move went very well, and one of the other things that was really appreciated was the quick communication from the office whenever I had a question or issue or concern. They were really on the ball and it made a huge difference in making the move as stress free as possible. Hope this helps someone, I would definitely use them again!
I recently relocated to my family’s organic farm….***** ********* ** **** ***** ***** ****** *** * ******* ** **** ****. Huge thanks to Amar and Great Canadian Van Lines for the excellent service, communication and support. Special thanks to Amar, who loaded my ******** Grand Piano and brought it safely to its new home. Everything arrived in perfect condition and the entire move was very low-stress thanks to the excellent service. ****** *******
Great Canadian Van Lines was the best choice I could have ever made for my move from Toronto to Saskatoon! Sara was very responsive with my booking needs, and answered all my questions very promptly. I felt well prepared before the move, and knew what to expect. Amar Sihu and Jazzy were the most amazing movers ever. I have heard so many horror stories about bad movers, but they were an amazing team. Amar did a great job communicating when he would arrive for both the pickup and drop-off, and he even responded to a last minute request for additional mattress bags. He called me when he was a day away, and even called to let me know he was just 45 minutes late coming in. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of. The most amazing part was that they arrived from Toronto to Saskatoon in 4 days!! They were equally professional and speedy in unloading our furniture into the right rooms, and even helped to put the large furniture back together again. I cannot emphasize how great of a moving experience it was with Amar and Jazzy, and I have personally told everyone I know to book with them for their move. 5 star move for sure!
I would just like to compliment the gentlemen that moved me on Tues. They were lead by Amar. These guys were professional and very pleasant. I was exhausted just watching them. These guys get 5 stars from me and I would definitely recommend their services. Lovely men.
Great Canadian Van Lines are just that!! This was the smoothest, most organized move I have ever experienced! From the initial stages right through to move-in, everything was handled professionally, respectfully and efficiently. We cannot thank GCVL and their moving team for an excellent move! We would highly recommend this company to anyone looking for a moving company.
An excellent experience. Lana (the administrator) updated us regularly with clear, step-by-step information on all processes and fees/payments, and Wade and his team (the movers) were professional, courteous, careful and efficient. It was a stress-free move and it all went smoothly. Thanks very much; I’m happy to recommend GCVL.
Kathy Dorland made my move a very relaxed experience from beginning to end.
Thank you again Great Canadian Van Lines Limited.
The sales rep, Sara, did a great job answering all of my questions quickly and completely. We were moving from NS to BC for my wife’s job. The pandemic went into full effect after we planned the move and we were worried about alot of different aspects of the move. Sara put our mind to rest about our stuff being picked up and delivered . We have small kids so furniture and toys are incredibly important for isolating after the move. I will use this company if we move again for sure.
Great service moving from Saskatchewan to Ontario. Thanks for making the move easy. Everything arrived safe and sound. Highly recommend this moving company.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very impressed with the service Sean and the organizing team provided for my cross-country move. I had to change dates a number of times to coordinate with my condo building and they were able to be flexible to support the changes. The moving team went above and beyond to help move things I couldn’t carry, arrived early, and kept me updated through the process. Everything arrived in one piece, there was nothing broken, The initial quote was accurate with no hidden expenses or repricing after the fact. I would definitely recommend.
I used Great Canadian Van Lines on my recent move from Ontario to Quebec and everything went really well. I had quite a few questions up front and Kathy walked me through everything and I felt very assured. The scheduling and process to list inventory was smooth. The movers took great care with my things and nothing was damaged. They protected every item with padding and blankets. There were no delays in timing. I would definitely hire Great Canadian Van Lines again, should I ever have a need for a move.
We had great service moved from edmonton to Ontario, and we are so happy everything was picked up and delivered on time , nothing broken , if you are moving and want professional service use them.
I have used GCV twice to get from British Columbia to Toronto and back. Both times I worked with Sara Engelsman and cant say enough about her service and assistance throughout the move. Their prices are also highly competitive in comparison to the other big moving companies. I would highly recommend using GCV and Sara if you are planning long distance travel.
Great service from beginning to end. The consultant I worked with was patient and understanding, helping me figure out my packing list, price, parking, etc. for my move from Ontario to Alberta. In the end, the estimate I had was accurate, and the bill of lading detailed. The movers themselves were nice and took excellent care in the moving and wrapping of my things. One of the dining chairs had a minor break which was fixed on-site and is no longer visible. I definitely recommend GCVL to anyone needing to do a long-distance move and wanting it to be as stress-free as possible.
From start to finish, I was extremely pleased with my moving experience with GCVL from Alberta to Ontario. I did a ton of research before deciding to go with this company, and I definitely made the right choice. The office staff were responsive and helpful with all my questions. The movers communicated clearly with me, were kind and courteous, and took great care with my items. On top of this, it was the best price I found among several companies I received quotes from, and my final bill of lading was accurate to the quote. Thanks GCVL!
We had a great experience in having our household packed up, stored and moved across the country. The movers were very efficient and took great care with our household belongings. Everyone we encountered involved with arranging, storing and moving our belongings were super nice. Customer service is excellent and any inquiries we had were answered in a speedy and most satisfactory manner. The delivery driver was efficient and friendly. We chose to pack everything ourselves and fortunately we did it well as nothing arrived broken. Overall, I can say we had a great experience with Great Canadian Van Lines.
Great Canadian Van Lines was a great company to work with for my move from Edmonton to Toronto in December. From booking through final delivery everything went smoothly. The moving crew arrived on time and were efficient. Upon final delivery, they arrived within the specified date range, provided ample notice of the expected drop off time, and everything arrived in great condition. Would use them again for another move in the future.
The circumstances around my move were unpleasant but Sara and Daniel (my driver) at Great Canadian Van Lines took the stress out of the move from BC to QC. I can’t say enough great things about them. They were organized, friendly, professional,on time and took great care of my stuff. Not a single piece arrived damaged. Wouldn’t hesitate to use them again or recommend them to a friend.
My family and I recently moved from Toronto to Calgary and we were looking for a reputable moving company to help transport our belongings. I searched online and found the Great Canadian Van Lines as being the top on the list in ratings and customer satisfaction. I reached out for a quotation and Sara responded promptly to help me understand the cost and the pick-up date booking reservation. She was very helpful and having email exchanges with her helped answer all my questions. The moving experience was exceptional as well. The drivers were very courteous and punctual and I would say that they took good care of our belongings. They reviewed the list with us and helped us organize our things when it got here in Calgary. I would highly recommend the services of GCVL.
Most professional move at reasonable rate. I had a sofa, chair and a few boxes to move from one city in the east to a city in west. They were quick to give me a quote, set up pick up and delivery times. Called to give me updates. About 30% less than other professional moving companies.
Hi and happy holidays to you!
I have been remiss in not emailing you sooner. I am finally getting settled and finding the time to complete some correspondence.
Let me start off by thanking you, Lana and Kathy, for your deft handling of my moving arrangements. Kathy, as I expect you are told often, you were a patient port in the tumultuous storm of my preparation for a move across country. Likewise, Lana, your efficiency made our every interaction easy. Thank you both. Great Canadian is lucky to have you.
Equally impressive was the person doing the actual move. I cannot day enough good things about Daniel. Throughout the move process, he was the consummate professional: he coordinated the move, collected my new sofa from a downtown Vancouver salesroom, adapted the schedule at the very last minute to accommodate the outrageous demands of the sellers of my new home. He did all of this and more in the friendly and kind fashion I now realize is his signature.
En route, a surprisingly violent early winter storm shut down the TransCanada highway and all other highways in Manitoba and took out its share of big rigs — I saw these littering the highway once I was allowed through. Despite this rather substantial wrench in the plan, Daniel took the time to communicate and to assure me that he had managed to keep himself and my belongings safe and sound.
When the day came for the actual delivery, Daniel’s local help did not arrive, so Daniel off loaded my belongings entirely solo! Wow.
Later, while unpacking, I realized that, somewhere in the midst of the move, a pedal had fallen off my bike. I texted this to Daniel, who replied apologizing for not communicating earlier that he had found the pedal while returning another’s move to Vancouver. He was in the prairies at that point but had already planned a date to drop by my new home to return the pedal. Which he did on time and with a smile, of course.
Whatever I asked of him or life threw at him, he always was thoughtful, empathetic and kind. What a good man.
Incredible service! Daniel deserves a raise, I’d say
All in all, I am very grateful to you all. I wish you continued success in the new year and all the joy of the season.
Feel free to forward this to Daniel and/or share it with the public.
All the best,
I recently moved from Vancouver to Calgary and I used Great Canadian Van Lines’ services. The whole experience was great and the staff was very friendly and helpful. They carefully wrapped our furniture with blankets in order to protect them during the move. They also kept us well informed when they were on the way and were about to arrive so that we can be prepared in our home at the destination. All these made the move very smooth without any hassle. We appreciate GCVL’s assistance and would definitely recommend their services to anyone who needs to move long-distance. Thank you very much!!
We recently used their services for our move from Toronto to Vancouver. It was a seamless experience from start to finish! Every person we were in contact with was prompt and polite. Our things arrived on time and in great condition. Will definitely recommend Great Canadian Van Lines!
I recently organized a move for my father from BC to Manitoba and I was very happy with the service. The movers came in and took great care in wrapping items for the move. They were very organized and friendly. The items arrived to the destination in great condition and there were no issues. The estimate was good and there were no surprises in the final bill. I would have no hesitation calling them again if I ever have a cross province move to make again.
I recommend everyone use GCVL for all of your moves. Every point of contact is 100% customer service and attention to detail. Kathy and Lana in the offices were always letting me know what was happening and when. Wade, the driver, is incredible. **** ****** ** ** *** *** ** ********* ** ******* ** **** *** *** ****** **** *** **** * have used other carriers and everything was broken and zero customer service. GCVL is simply in a class of their own. Excellent rates, amazing contact throughout the move and always making sure the customer is looked after. Everything is carefully wrapped and taken apart and set up again. I almost never write a review but I hope everyone in Canada does their homework and sees this posting. Most people only post to complain. If you read the other reviews for GCVL, they say the same thing I do. Calling GCVL is a no brainer. Do not even compare as you will not find another company that cares more about their customers. ****
From the initial estimates and the initial loading this was a positive experience. I felt my concerns and worries were addressed professionally. My goods arrived in the time period promised and the unloading was handled well and courteously. I packed myself and in the end only three pieces of glassware were broken out of a 5200lb shipment. I would highly recommend Great Canadian! ( and the weight estimate was out by 27 lbs.!! – the final weight is only known once the truck is loaded).
Great service! Moved to Montreal and was very pleased with the helpful and communicative service and assistance. The price I was quoted at was very accurate to the price I paid after the move. The packing service was an exceptional and surprisingly smooth process. I could not have been happier! Amazing customer service and responsiveness is hard to come by these days.
This is the second time I’ve used Great Canadian Van Lines for a cross country move. The first time was Vancouver to Toronto five and a half years ago and the second time was Toronto to Summerland, BC just a couple of weeks ago. I have no negative comments about the moves, in fact the office staff (Sara) and the long haul driver (Wade) could not have been more professional. It is extremely stressful packing up everything and shipping it across the country but Sara and Wade made it so much easier to deal with everything. The whole loading in Toronto took just under three hours and the local guys working with Wade were careful, efficient and friendly. My stuff arrived within the date range I was given and nothing was damaged or lost. The inventory check list went smoothly so there is really nothing to complain about. I give these guys 5 stars because they are worth every penny. I wouldn’t hesitate to use GCVL again (if I’m foolish enough to move back to Ontario!!) and I certainly recommend them to anyone making a long haul move across the country or even across the city. Thanks guys!!!
I recently moved an entire household from Vancouver to Toronto. Mark was amazing from the get go. Continuously helpful, available, kind and prompt. It was quite a last minute move, which he worked tirelessly to help me execute. The crew were kind, prompt courteous and took care of my belongings as thought they were their own. I cannot recommend this company more highly. and when I read through the complaints below? my first thought is do your due diligence people. This company will bend over backwards to help you. Including driving to downtown Toronto on a Friday evening in rush hour to deliver your goods because that’s all you can get last minute. Five stars and then some.
I used GCVL in 2018 and in 2019. I was very pleased with their service. This year I added the packing service as well and was very surprised at how efficient and fast they were and how well packed everything was. I wouldn’t use any other company for a long-distance move. Great service and great price!
Best moving company I have used, ever! I did a long-distance moving and there were no damages to my belongings, nor any issues with the company. Very polite and trained staff. I would definitely recommend this company for those who doesn’t want headaches in the process.
I have done 2 cross-country moves (Vancouver-Montreal, Montreal-Calgary) with GCVL and have nothing but good things to say about them. We have dealt with Mark, Kyle, and other employees from the offices and everyone was always polite, accommodating, and thorough. The movers and drivers were always courteous, careful with our stuff, organized, clean, and highly efficient. Both of our moves arrived as scheduled. On the last move, one of the guys even helped my mom shovel the snow off the driveway to the house! The price felt fair and it was up-front from the beginning. It of course is up to you to give them all the information they need to quote as close to the final bill as possible. The fees were clearly explained, there were no hidden fees, and payment couldn’t be easier to make on their platform. Highly, highly recommended!
The staff at all points of entry – from the booking to the delivery guys were fabulous to work with. The furniture arrived on time and cost less than originally estimated. I would definitely recommend Great Canadian Van Lines for long distance moves within Canada. The staff helped make a stressful experience much more pleasant. Thank you.
All the guys who loaded and unloaded my stuff, everyone was amazing. It went so smooth. Jane in CS was easy to work with as well. Thanks to everyone.
Sara was our moving rep and she was lovely. I had a lot of concerns about our stuff and she was so reassuring. The guys who arrived on moving day were helpful and professional. Once everything was loaded GCVL kept in touch with us every couple of days as to our delivery updates. And then everything arrived in perfect order and the guys who unloaded on the other end were great. Start to finish a GREAT experience.
GCVL Rep. Sara and staff at HQ Lana and Emily and Jane were extremely helpful and answered all my many many questions! I have never organized a move like this before. All staff were easy to reach and responded quickly–usually same day. Moving crew, Jai, and assistant were very patient and careful. All of my furniture was wrapped and taped in blankets. Arrival date was sooner than expected. Jai and assistant were thorough and did not leave until all questions answered and inventory checked. They helped place boxes and furniture where I needed them. Very professional organized company!!
We moved from Surrey to Prince George and Great Canadian Van lines did a great job. They were on top of things in terms of communication, did everything they could for us to accommodate our timing and needs (even as things changed), their crew was professional and fast, and we received all of our goods undamaged. I would definitely recommend this company.
This is a very reliable company and very professional. After researching several moving companies, I decided to use this company. The estimate was based on weight, and again I was advised that if the weight was over then the cost would be more. I was emailed and contacted on several occasions with regards to the cost. Everything was clearly explained. When the driver Cole arrived at my residence, not only was he professional, he was careful to pack the belongings that were not in boxes and carefully made sure that everything was packed properly. Cole and his helper were very considerate of my belongings and after my belongings were on the truck, he took a picture to show me. My belongings arrived and I have pretty much unpacked, and so far not one thing is broken, and no scratches on any furniture. I also received my final weight and I was under, this company did not hesitate to refund the difference. I would definitely recommend this company and its driver Cole to anyone that is considering a long-distance move. With all the bad moving companies out there, this one has truly been a success
I want to let you know how much I appreciate your help, patience and friendly service throughout this stressful move from Toronto to Vancouver.
I also want to let you know that all my belongings were delivered with great care by Mark and Justin. Justin was very kind and even offered to help to move some other stuff for me. Also the driver, and the crew in Toronto did a great job.
Please pass on the compliments.
I wish you a merry Xmas and a very happy new year.
I am taking a bit of time now to let you know how pleased we were with the service that your Company provided from end to end, doorstep from our Condo in Toronto to our home in Vancouver. Your mover, Mr Daniel Lapierre and his crew were very professional, efficient and friendly at all times. Hard to imagine how high-pressured individuals like them could be whistling and be so cheerful in their jobs, chatting with us between brief stops! They even offered suggestions on what to pack, eg we wanted to leave behind our huge box-spring bed, but Daniel felt it was light enough to load and bring, won’t cost much more. To buy a replacement one in Vancouver would cost a lot more than shipping it. So we packed it! Another situation was where all our boxes and items were marked to be left at different points in our home, but in view of the fact we were planning to start renovating the house, several items/boxes had to be placed and huddled in different locations and they did these to make our renovations easier! No questions were asked when items were moved around. Thank you.
In Vancouver, we had kept separate storage of items in a self-storage facility and wanted to unload them and bring them to our home. Mr Daniel helped us with this arrangement as well.
The support that you Kathy provided was excellent too and we thank you.
We would strongly urge anyone moving to use Great Canadian Van Lines. Your price was very reasonable compared to several other approved Van line companies we received quotes from. We will not hesitate to use your company again should we move. We have recommended your company to our family members including one overseas and friends.
Best wishes and regards,
I recently made a big move from Markham, Ontario to Victoria, BC. There were so many movers to choose from. In the end, I chose Great Canadian Van Lines not only because of its reputation but also the very personalized conversation I had with Mr Mark Valiant and all the other personnel from the company. Everyone was pleasant, helpful and very professional about the move. My hundreds of boxes and furniture were very carefully packed in the van and nothing got lost, broken or scratched. They were very accommodating of my needs including arrival time in BC. There was open and constant communication through the move, from pick up to delivery. I highly recommend this company.
I had a wonderful experience with your company. This was my 7th time using movers and this was by far the best. I was treated with kindness and respect from the first time I talked over the phone to book an appointment, right down to the driver that delivered my belongings. I took some business cards to hand out. I felt confident that anyone I recommend would be very pleased.
I wish I could figure out the link, but like I said am not good with computers. Your company gets an A+ from me in every category. You made a very stressful time in my life a little easier. Thank you for your thoughtful and caring staff. It is hard to pick up and move, especially when family asks you to move out after 6 months earlier asking you to drop your life in Alberta and move to Ontario.
Again “A+” services and Kudos all around, your company is awesome.
I feel it is only fair to relate to you our appreciation and thanks for an excellent move. We moved from Ontario to British Columbia in June. Sharon Staebler of Hummels Moving came to provide our quote then, after making our decision to move using Great Canadian, a team comprised of Bill and Adlore (and one other)came to put all of our household into a moving van. They were all professional, efficient and kind.
Thanks for the stress-free move.
Just wanted to write and let you know how happy we were to have chosen Great Canadian Van lines again for our second cross-Canada move in five years. Yet again our move went off without a hitch! Our final total came in under the estimate, within the time frame provided and with no damage to any goods or homes. In fact the only breakage came from me unpacking!
Amar and his crew were amazingly efficient, professional, organized and helpful during the Toronto pickup in 34 degrees dealing with 3 flights of stairs in our Victorian semi, and at the drop off in Vancouver, where they managed our spiral staircase with ease (not to mention dealing with parking after Vancouver’s parking permit left us high and dry!) Please pass on another big thank you to them!
Thank you very much for making our move as smooth as it could possibly be. If we decide to move again, you will be hearing from us!
Great Canadian Van Lines & Purely Canadian rescued our move!
You weren’t our first choice mover – we selected a lower bid – but that company was a disaster. When they showed up they didn’t have enough room in the van. An hour after arriving that was resolved. Then, after two items were broken, I sent an email to their head office with concerns about the quality of the packing. Their response was to cancel the job – they simply drove away without finishing the job!
We had less than 2 days before the new owners took possession.
I remembered Shawn and immediately called him to see if he could take the job. We realize it is all business and most movers would have turned us away given the short notice. We fully expected to hear no; however, his first instinct was to tell us not to worry – he would take care this mess. Within 15 minutes of hearing our dilemma Shawn confirmed a van and packers!
Shawn and the driver Bill arrived at our home later that same day to do a quick inventory. Bill arrived in the evening with packing materials and introduced us to Tren – one of the packing team members. Tren had the misfortune of having to unpack/repack the work completed by the previous movers. He showed us many pieces that had been poorly wrapped and packed.
We can’t say enough good things about the crew. Bill – the driver – was fabulous! He kept reassuring us we would be out in time. Trent kept us entertained with stories of his life while packing a record number of china barrels. He actually wrote “Finally the last kitchen box” and almost had a full-on celebration! Adelore & Jim have the strongest backs & arms – they got everything done within the timeframe.
We are ever so grateful for having GC come to our home and for turning around a near disaster. Great Canadian handled everything in such a positive and caring manner. We will always remember how you saved our move – and our sanity!
Again, thank you. We highly recommend Great Canadian to all friends & family.
Bill – you are the BEST!
After doing much research on moving companies to do our cross country move I decided on Great Canadian Van Lines because of their great overall reviews. From my first contact, Rick Valiant, who provided me with my quote, I already knew they would be the one to use. I got a quick and prompt response even with the upcoming Christmas holiday hours. He replied within the next day and won my business even though I got cheaper quotes elsewhere. After the $200 deposit was paid, dispatch called me within the next business day to setup my move pick up date. Moving day came and they were delayed due to trailer truck issues, but Wade called me to let me know that they would get to us as soon as possible. They ran only about 1.5 hours late which was no big deal. Wade got to labeling all our items and had no problems with us adding more items after the fact. He wrapped up our king sized mattress and our large bed set which was taken apart in several large pieces. During this time Wade found a $100 bill under our bed and put it aside. Is this not an honest man or what? I was very impressed with this. Had it been any other person I’m sure they would’ve pocketed the money. The weigh in for our move came to much heavier than quoted. I guess our few pieces of furniture were much much heavier than I anticipated. (King mattress, king bedset with large drawers attached, and large massage chair.) They emailed me a bill of lading with the final price and estimated time of arrival. At the time the truck left Toronto I was given a phone call by dispatch to let me know that they would arrive in Calgary in about a week’s time. Wade called me the day before arrival to set up a time the next day (on Sunday.) Being on a Sunday was even more of a convenience for me. (Their email stated that working crews didn’t work Sundays and holidays.) Extra bonus!! He and the other mover arrived 5 minutes early. They moved everything into the garage and house in about 1.5 hours. Nothing was missing!!!!! Yay! I’ve had missing boxes before when we did a move from Vancouver to Calgary and it stressed me right out!! I was very much relieved that everything arrived in good order. Having Wade be the mover from the arriving end and the receiving end made things much simpler and gave me my piece of mind. My biggest stress was making sure all my boxes arrived. If you’re looking for a mover to do a cross country move I highly recommend Great Canadian Van Lines. Thanks Wade (and movers,) Rick, and Mark for a job well done!!
I just wanted to let you know that I received your cheque in the mail today. Thank you very much for your prompt service and consideration of my claim! I have had things damaged in the past (multiple times) by movers – from Allied to North American Van Lines – and Great Canadian was by far the fastest at delivery (with a studio apartment I am not a “high roller”), and the only moving company to honour my claims. I will remember your services in the future, and recommend you to others when their time comes to move.
All the best in the New Year,
I just wanted to say thank you so much for your fabulous service!!Everything went off beautifully and without a hitch. In fact, I was pleasantly shocked when we got the call from the driver on Thursday evening (Nov. 6th) that he was already in town and ready to deliver on Friday morning. WOW!!! You really are the most honest and best movers I have ever worked with!! And I can’t say enough about the professional and courteous manner of your movers themselves. I would like to post a note somewhere for everyone to read. Should I just post on the BBB website or is there somewhere else? People should know about your amazing service!!!
My husband and I just finished a successful move with Great Canadian Van Lines moving our belongings from Waterloo, Ontario to Vernon, B.C. The goods got offloaded into a storage locker at the destination in Vernon yesterday, August 23, 2014.
I wrote a review on Homestars (just submitted it tonight, August 24/14, so it is awaiting verification) but thought I should write one directly to your company too.
I based my decision to go with Great Canadian Van Lines after reading very positive reviews about GCVL doing similar moves from one province to another. We were initially going with another major moving company but cancelled with them after reading too many negatives about their service.
To give you an idea of how pleased we were with GCVL, my husband indicated that we should submit a review of your company. He normally wouldn’t feel the need to do so but in this case, we felt that it was warranted. We want to express how highly satisfied we are with the service provided by GCVL in moving our household goods from a storage locker in Waterloo, Ontario to a storage locker in Vernon, British Columbia. From the start, Rick, in Sales was very professional and prompt in his communications with me and with my spouse. He responded to all our questions and concerns. The quote he emailed us was straightforward, easy to understand and the estimate for shipping of the goods based on the weight, to our pleasant surprise, was reasonable. I appreciate that Rick kept on top of the situation in being persistent in finding us a loading and moving date with a reasonably short window as August was a peak period.
Our driver, Amar was excellent. He was very professional, respectful and competent. He inspired a sense of confidence, reliability and trustworthiness from the get go to the end of the job. Our goods were packed and loaded carefully. Amar gave us his cell number and he communicated regularly to let us know the pick up load date and approximate time. He phoned us within hours of loading our goods to let us know the exact weight and cost of our goods. We were pleased to find out that the actual cost of the goods was slightly less than the estimate. We felt fortunate that Amar was also the mover to offload our goods in B.C. Amar calmly dealt with challenges along the way, including us not being in cell range for 2 days so he could update us on when he would arrive in Vernon. He phoned our back up number and we managed to connect with him within hours of the van arriving in Vernon. He also managed to expertly back the truck into a tight space in our Vernon storage facility. In the end the move went smoothly.
I want to thank you again for the great job that Great Canadian Van Lines did. Your company took away a lot of the stress and worry that goes along with moving. All of our goods arrived intact. We would certainly use your services in the future and would recommend your company to others.
Wanted to take a few moments to write about this terrific experience we had with our move. I contacted Great Canadian Van Lines and their team through Bronte Movers who came out and gave us quote. Chris was very professional, answered all the questions we had, first time in nearly 30 years since we had last moved. The moving truck arrived on time as promised, the guys put down floor coverings right away and they proceeded to load up our furniture. Team was very polite. They were especially careful with our TVs and paintings. They were packed up and ready at time they had indicated. They then met us in St Davids brought extra help for the unloading which made the job go faster especially by the end of the day we were all very tired and they unloaded and were gone by about 7PM. All in all a very pleasant experience. My friend Jan was helping me finish off the last cleaning at the old place and she said she was very impressed and would certainly recommend and use Great Canadian when they move next year.
I cant say enough great things about Great Canadian Van Lines. I spent a week scouring the web reading reviews and doing my research to ensure I made the right choice for my long distance move from Kelowna BC to Lacombe AB. The one company that kept coming to the top of the list was Great Canadian. I was so nervous because you hear and read so many horror stories of items lost or damaged but I am so grateful that I decided to go with them. They stayed in constant contact with me throughout the entire process. Dispatch emailed me at least 5 times leading up to my move to ensure they had every detail correct, they confirmed the date and time two days prior and the driver called me the morning of to confirm the arrival time. They were right on time and immediately put down running mats and confirmed what was being moved and what was coming with us. They tagged every single item and inventoried it. They were courteous, efficient, polite and extremely considerate of our belongings. They provided the ticket with the prior weight from the weigh scale and once all packed up they went straight to the closest weigh scale and the driver called me with the final weight. He made sure I had his cell number so I had constant contact at all times if needed. Their approximate delivery date was 2 days earlier then expected and they called the day before delivery and even the day of because they were running an hour late. When they arrived all of our belongings were there intact with not a single bit of damage, not even a dent in a box. I was extremely surprised and extremely happy. I was moving into storage so they were sure to ask what I needed to be left accessible and they even left some of my pictures and an expensive jersey case wrapped in their blankets and didn’t charge us for them. From start to finish the entire team with Great Canadian was AMAZING I paid exactly what I was quoted except paid a bit more because the weight was higher then I expected but that was only because I told them I had 15 boxes when I really had 32. I would definitely recommend Great Canadian especially if you want a stress free long distance move! You get what you pay for and it was well worth the $2400. A HUGE thank you to Rick in Sales, Ian and Connor and even Gregg in dispatch and the biggest thanks to Larry and Dave the very hard working and dedicated guys who moved one of the heaviest couches out there who were extremely professional and friendly. Great job everyone! Thanks again,
This company was very professional – both pick up and delivery were on schedule and nothing was damaged. All furniture was well wrapped. Bill, the driver/mover and his helpers were excellent. I would recommend this company without reservation.
Great thank you so much Ian for everything it was really nice that you personally took my call and explained the situation and put my mind at ease. I might add that Larry has kept in constant contact with me and kept me informed the entire time. I am thoroughly impressed with the professionalism by everyone on your team right from Rick in sales to Ian and Connor in dispatch to Larry and Mark the movers. I will definitely recommend you and the hours and hours of research certainly paid off.
My family moved this summer from Vancouver, BC to Winnipeg, MB with Great Canadian Van Lines. This was our third move in two years as we had to travel for my wife’s job. For our first move, we had hired United Van Lines and for the second move we tried Atlas Van Lines. We were very disappointed by both companies as they failed to provide us with the service we had hired them to provide. Their level of incompetence was so bad that I felt obligated to write the CEO’s of both companies to inform them of the poor service they had provided us.Without going into too much detail, Atlas was 18 days beyond the quoted delivery spread with my wife being 6 months pregnant at the time. She spent 6 weeks sleeping on an air mattress. They also managed to “lose” our 42” plasma TV.The reason that I am writing you today is not to complain like I was forced to do in the past, but to congratulate you and your company on doing a fantastic job. As our previous two moves went so poorly, I was dreading having to move again. While searching for a company to move us from Vancouver to Winnipeg, Great Canadian Van Lines was recommended to us by our tenants who were renting our home in Winnipeg at the time. They had moved from Vancouver to Winnipeg with Great Canadian and had very positive things to say about their experience. With my faith in the moving industry completely shattered, I decided to take their advice and give Great Canadian Van Lines a chance. To my pleasant surprise, Great Canadian not only met my expectations, but blew them out of the water.With Great Canadian, it was refreshing to see a team of professionals working together as opposed to your competitors who displayed nothing but professional incompetence. The gentlemen that packed our belongings took great care in making sure our possessions were protected and packed safely. Amar was our driver and he was very professional on both ends as well.In conclusion, I just wanted to take the time to let you know what a great job you and your employees have done to make our recent move as stress free as possible. Great Canadian Van Lines will be our first choice if we ever need to move again and I will be sure to recommend your moving company to colleagues and friends for their moving needs. I thank you and your employees for taking pride in your work. The difference was night and day, and as a customer I have noticed.
It is not often that I take the time to send letters such as this, mainly as so few businesses provide service worth writing about. However, in this case, I felt compelled to address the quality you have provided, and for that we thank you for making this normally negative experience a very positive one.
Your personal knowledge of the moving business in Canada, exceptional talent for personal communication, care for the client, and punctual conduct of the contractual transaction were very much appreciated.
Congratulations on your excellent record. BC Relocation Services and our clients appreciate your careful attention to quality service.
I would be happy to recommend Great Canadian Van Lines to anyone contemplating a move.
We would like to commend the moving crews on this job for their hard work and exceptionally good attitude.
Thank you for coming to our rescue and volunteering your truck and your services to move our art, pick up our equipment and materials and delivering everything on-time to the Gallery Gache for our big event.
I was particularly impressed by the personal treatment we received in terms of the handling of our furniture and other personal belongings.
This is a letter of recommendation for the outstanding service I received from your company. I was impressed with all areas of the company right from the initial contact to the drivers picking up and delivering my furniture.
This letter is to formally thank you for a job well done from start to finish!!!
I want to thank you for your help. The move was not as stressful as other moves because the moving company did it all. Greg took better care of our stuff than I would have and I was very impressed. I’m glad that you got me to reconsider because the final weight was 4,320 pounds and (Great Canadian Van Lines Agent) Perfect Packers was the second lowest price of all the movers.