Reviews

See what people are saying about us

How are you supposed to know what service to expect when selecting a moving company? Read some of our moving reviews below to see how we’ve helped people all over Canada with their local and long-distance moves.

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Moving Reviews

Hi Kathy, can you please forward me the final invoice that shows amount I paid for my move.  Amar and Dan were absolutely excellent and we couldn’t have asked for a better move.  The team was on time and our truck arrived in Calgary much faster than we anticipated.  Although we haven’t unpacked everything yet , it appears as though everything made it safely.  Thank you for all your help !

Tom


Dear Kathy,

I just wanted to express my appreciation of the tremendous job that Great Canadian Van Lines did assisting me with a recent move. From your initial email, I was impressed by the information you provided not only regarding the company you represent but also the moving industry in general so that I could do good research and make the best possible decision in hiring movers. You remained helpful throughout the process, responding to calls and emails promptly and were very upfront right from the very beginning about all the costs involved in a move such as mine. There was not one surprise at the conclusion of the move.

The gentleman tasked with loading and transporting my goods, Jaideep Drano, could not have been more efficient, polite and professional. Everything arrived in Calgary without any damage or any items missing. You may consider that a given but with the horror stories out there about the moving industry, and given the small size of my moving load, I was thrilled that everything went off without a hitch.

I would recommend Great Canadian Van Lines to anyone without any reservations at all and they would definitely be my first call should I find myself in need of movers again.

Please feel free to forward this email to your supervisor and/or that of Jaideep so that they are aware of what terrific employees they have!

Sincerely,

Lisa Parker


Great Canadian Van Lines did a great job moving our stuff from BC to Ontario. The packers were very friendly, efficient and helpful pointing things out with regards to the process and other related items. The driver (Edmonton based) Ima who moved our entire stuff over was very courteous and let us know when he would arrive. The whole process was professional to me and I wouldn’t hesitate doing my move again.

Roland


Moving furniture from North Vancouver to Calgary in to drop-off locations in Calgary
First of all Juvia in Vancouver (Sorry for the misspelling of her name )was so helpful and efficient on the phone and with further correspondence in emails. Second of all the great guys both shipping from Vancouver and then the guys who unloaded were super. Efficient courteous, clean and so helpful. The one fellow who was the driver & mover from Edmonton was super I knew when he was coming and we got the stuff all delivered, on time and in great shape. It wasn’t a big job just $1500.00 but they were loading stuff from my Mom’s place in North Vancouver, as she had passed away and bringing to my house and my daughters also in Calgary. Stuff that was precious to us. You should be proud of these workers, please pass these good wishes to them.
Maureen Mainwood a very happy customer.

 

I want to let you know how much I appreciate your help, patience and friendly service throughout this stressful move from Toronto to Vancouver.

I also want to let you know that all my belongings were delivered with great care by Mark and Justin. Justin was very kind and even offered to help to move some other stuff for me. Also the driver, and the crew in Toronto did a great job.

Please pass on the compliments.

I wish you a merry Xmas and a very happy new year.

Chay K.

 


I am taking a bit of time now to let you know how pleased we were with the service that your Company provided from end to end, doorstep from our Condo in Toronto to our home in Vancouver. Your mover, Mr Daniel Lapierre and his crew were very professional, efficient and friendly at all times. Hard to imagine how high-pressured individuals like them could be whistling and  be so cheerful in their jobs, chatting with us between brief stops! They even offered suggestions on what to pack, eg we wanted to leave behind our huge box-spring bed, but Daniel felt it was light enough to load and bring, won’t cost much more. To buy a replacement one in Vancouver would cost a lot more than shipping it. So we packed it! Another situation was where all our boxes and items were marked to be left at different points in our home, but in view of the fact we were planning to start renovating the house, several items/boxes had to be placed and huddled in different locations and they did these to make our renovations easier! No questions were asked when items were moved around. Thank you.

In Vancouver, we had kept a separate storage of items in a self-storage facility and wanted to unload them and bring them to our home. Mr Daniel helped us with this arrangement as well.

The support that you Kathy provided was excellent too and we thank you.

We would strongly urge any one moving to use Great Canadian Van Lines. Your price was very reasonable compared to several other approved Van line companies we received quotes from. We will not hesitate to use your company again should we move. We have recommended your company to our family members including one overseas and friends.

Best wishes and regards,

Mary & Henry.


I recently made a big move from Markham, Ontario to Victoria, BC. There were so many movers to choose from. In the end, I chose Great Canadian Van Lines not only because of its reputation but also the very personalized conversation I had with Mr Mark Valiant and all the other personnel from the company. Everyone was pleasant, helpful and very professional about the move. My hundreds of boxes and furniture were very carefully packed in the van and nothing got lost, broken or scratched. They were very accommodating of my needs including arrival time in BC. There was open and constant communication through the move, from pick up to delivery. I highly recommend this company.
Alicia Fernandez

A great experience from start to finish. We moved from BC to Ontario, and we took our entire household with us; a BIG move of about 14000 pounds. Not one single item was damaged, broken, or lost! The guys working with great Canadian Van Lines from Provincial Movers out of Edmonton, were especially professional, efficient, and friendly ( these guys need to be mentioned by name and thanked for the wonderful job they did : Steve, our driver, Donny Bernard, ). An all around positive experience!
 

I had a wonderful experience with your company.  This was my 7th time using movers and this was by far the best. I was treated with kindness and respect from the first time I talked over the phone to book an appointment, right down to the driver that delivered my belongings.  I took some business cards to hand out. I felt confident that anyone I recommend would be very pleased.

Donna R. (BBB Link here)


I wish I could figure out the link, but like I said am not good with computers. Your company gets an A+ from me in every category. You made a very stressful time in my life a little easier.  Thank you for your thoughtful and caring staff. It is hard to pick up and move, especially when family asks you to move out after 6 months earlier asking you to drop your life in Alberta and move to Ontario.

Again “A+” services and Kudos all around, your company is awesome.

Wendy


I feel it is only fair to relate to you our appreciation and thanks for an excellent move. We moved from Ontario to British Columbia in June. Sharon Staebler of Hummels Moving came to provide our quote then, after making our decision to move using Great Canadian, a team comprised of Bill and Adlore (and one other)came to put all of our household into a moving van. They were all professional, efficient and kind.

Thanks for the stress-free move.

Sincerely,

Janet and Remy


Hi Kathy,

Just wanted to write and let you know how happy we were to have chosen Great Canadian Van lines again for our second cross-Canada move in five years. Yet again our move went off without a hitch! Our final total came in under the estimate, within the time frame provided and with no damage to any goods or homes. In fact the only breakage came from me unpacking!

Amar and his crew were amazingly efficient, professional, organized and helpful during the Toronto pickup in 34 degrees dealing with 3 flights of stairs in our Victorian semi, and at the drop off in Vancouver, where they managed our spiral staircase with ease (not to mention dealing with parking after Vancouver’s parking permit left us high and dry!) Please pass on another big thank you to them!

Thank you very much for making our move as smooth as it could possibly be. If we decide to move again, you will be hearing from us!

Cheers,

Eleanor & Brock


Great Canadian Van Lines & Purely Canadian rescued our move!

You weren’t our first choice mover – we selected a lower bid – but that company was a disaster. When they showed up they didn’t have enough room in the van. An hour after arriving that was resolved. Then, after two items were broken, I sent an email to their head office with concerns about the quality of the packing. Their response was to cancel the job – they simply drove away without finishing the job!

We had less than 2 days before the new owners took possession.

I remembered Shawn and immediately called him to see if he could take the job. We realize it is all business and most movers would have turned us away given the short notice. We fully expected to hear no; however, his first instinct was to tell us not to worry – he would take care this mess. Within 15 minutes of hearing our dilemma Shawn confirmed a van and packers!

Shawn and the driver Bill arrived at our home later that same day to do a quick inventory. Bill arrived in the evening with packing materials and introduced us to Tren – one of the packing team members. Tren had the misfortune of having to unpack/repack the work completed by the previous movers. He showed us many pieces that had been poorly wrapped and packed.

We can’t say enough good things about the crew. Bill – the driver – was fabulous! He kept reassuring us we would be out in time. Trent kept us entertained with stories of his life while packing a record number of china barrels. He actually wrote “Finally the last kitchen box” and almost had a full-on celebration! Adelore & Jim have the strongest backs & arms – they got everything done within the timeframe.

We are ever so grateful for having GC come to our home and for turning around a near disaster. Great Canadian handled everything in such a positive and caring manner. We will always remember how you saved our move – and our sanity!

Again, thank you. We highly recommend Great Canadian to all friends & family.

Bill – you are the BEST!

Kind regards,

Karen & Andrew


After doing much research on moving companies to do our cross country move I decided on Great Canadian Van Lines because of their great overall reviews. From my first contact, Rick Valiant, who provided me with my quote, I already knew they would be the one to use. I got a quick and prompt response even with the upcoming Christmas holiday hours. He replied within the next day and won my business even though I got cheaper quotes elsewhere. After the $200 deposit was paid, dispatch called me within the next business day to setup my move pick up date. Moving day came and they were delayed due to trailer truck issues, but Wade called me to let me know that they would get to us as soon as possible. They ran only about 1.5 hours late which was no big deal. Wade got to labeling all our items and had no problems with us adding more items after the fact. He wrapped up our king sized mattress and our large bed set which was taken apart in several large pieces. During this time Wade found a $100 bill under our bed and put it aside. Is this not an honest man or what? I was very impressed with this. Had it been any other person I’m sure they would’ve pocketed the money. The weigh in for our move came to much heavier than quoted. I guess our few pieces of furniture were much much heavier than I anticipated. (King mattress, king bedset with large drawers attached, and large massage chair.) They emailed me a bill of lading with the final price and estimated time of arrival. At the time the truck left Toronto I was given a phone call by dispatch to let me know that they would arrive in Calgary in about a week’s time. Wade called me the day before arrival to set up a time the next day (on Sunday.) Being on a Sunday was even more of a convenience for me. (Their email stated that working crews didn’t work Sundays and holidays.) Extra bonus!! He and the other mover arrived 5 minutes early. They moved everything into the garage and house in about 1.5 hours. Nothing was missing!!!!! Yay! I’ve had missing boxes before when we did a move from Vancouver to Calgary and it stressed me right out!! I was very much relieved that everything arrived in good order. Having Wade be the mover from the arriving end and the receiving end made things much simpler and gave me my piece of mind. My biggest stress was making sure all my boxes arrived. If you’re looking for a mover to do a cross country move I highly recommend Great Canadian Van Lines. Thanks Wade (and movers,) Rick, and Mark for a job well done!!

Lien from Calgary

Jan 25, 2015, Brampton


 

Hi Jodi,

I just wanted to let you know that I received your cheque in the mail today. Thank you very much for your prompt service and consideration of my claim! I have had things damaged in the past (multiple times) by movers – from Allied to North American Van Lines – and Great Canadian was by far the fastest at delivery (with a studio apartment I am not a “high roller”), and the only moving company to honour my claims. I will remember your services in the future, and recommend you to others when their time comes to move.

All the best in the New Year,

Katie


 

Hi everyone,
I just wanted to say thank you so much for your fabulous service!! Everything went off beautifully and without a hitch. In fact, I was pleasantly shocked when we got the call from the driver on Thursday evening (Nov. 6th) that he was already in town and ready to deliver on Friday morning. WOW!!! You really are the most honest and best movers I have ever worked with!! And I can’t say enough about the professional and courteous manner of your movers themselves. I would like to post a note somewhere for everyone to read. Should I just post on the BBB website or is there somewhere else? People should know about your amazing service!!!

Thanks again,

Nancy

November 2014

 


 


My husband and I just finished a successful move with Great Canadian Van Lines moving our belongings from Waterloo, Ontario to Vernon, B.C. The goods got offloaded into a storage locker at the destination in Vernon yesterday, August 23, 2014.
I wrote a review on Homestars (just submitted it tonight, August 24/14, so it is awaiting verification) but thought I should write one directly to your company too.

I based my decision to go with Great Canadian Van Lines after reading very positive reviews about GCVL doing similar moves from one province to another. We were initially going with another major moving company but cancelled with them after reading too many negatives about their service.

To give you an idea of how pleased we were with GCVL, my husband indicated that we should submit a review of your company. He normally wouldn’t feel the need to do so but in this case, we felt that it was warranted.  We want to express how highly satisfied we are with the service provided by GCVL in moving our household goods from a storage locker in Waterloo, Ontario to a storage locker in Vernon, British Columbia. From the start, Rick, in Sales was very professional and prompt in his communications with me and with my spouse. He responded to all our questions and concerns. The quote he emailed us was straightforward, easy to understand and the estimate for shipping of the goods based on the weight, to our pleasant surprise, was reasonable. I appreciate that Rick kept on top of the situation in being persistent in finding us a loading and moving date with a reasonably short window as August was a peak period.

Our driver, Amar was excellent. He was very professional, respectful and competent. He inspired a sense of confidence, reliability and trustworthiness from the get go to the end of the job. Our goods were packed and loaded carefully. Amar gave us his cell number and he communicated regularly to let us know the pick up load date and approximate time. He phoned us within hours of loading our goods to let us know the exact weight and cost of our goods. We were pleased to find out that the actual cost of the goods was slightly less than the estimate. We felt fortunate that Amar was also the mover to offload our goods in B.C. Amar calmly dealt with challenges along the way, including us not being in cell range for  2 days so he could update us on when he would arrive in Vernon. He phoned our back up number and we managed to connect with him within hours of the van arriving in Vernon. He also managed to expertly back the truck into a tight space in our Vernon storage facility. In the end the move went smoothly.

I want to thank you again for the great job that Great Canadian Van Lines did. Your company took away a lot of the stress and worry that goes along with moving. All of our goods arrived intact. We would certainly use your services in the future and would recommend your company to others.

Regards,

Cathy and Viktor Kiss

Wanted to take a few moments to write about this terrific experience we had with our move. I contacted Great Canadian Van Lines and their team through Bronte Movers who came out and gave us quote. Chris was very professional, answered all the questions we had, first time in nearly 30 years since we had last moved. The moving truck arrived on time as promised, the guys put down floor coverings right away and they proceeded to load up our furniture. Team was very polite. They were especially careful with our TVs and paintings. They were packed up and ready at time they had indicated. They then met us in St Davids brought extra help for the unloading which made the job go faster especially by the end of the day we were all very tired and they unloaded and were gone by about 7PM. All in all a very pleasant experience. My friend Jan was helping me finish off the last cleaning at the old place and she said she was very impressed and would certainly recommend and use Great Canadian when they move next year. 

Thank You,
Suzanne and Eric Borrows.
June 28th, 2013


I cant say enough great things about Great Canadian Van Lines. I spent a week scouring the web reading reviews and doing my research to ensure I made the right choice for my long distance move from Kelowna BC to Lacombe AB. The one company that kept coming to the top of the list was Great Canadian. I was so nervous because you hear and read so many horror stories of items lost or damaged but I am so grateful that I decided to go with them. They stayed in constant contact with me throughout the entire process. Dispatch emailed me at least 5 times leading up to my move to ensure they had every detail correct, they confirmed the date and time two days prior and the driver called me the morning of to confirm the arrival time. They were right on time and immediately put down running mats and confirmed what was being moved and what was coming with us. They tagged every single item and inventoried it. They were courteous, efficient, polite and extremely considerate of our belongings. They provided the ticket with the prior weight from the weigh scale and once all packed up they went straight to the closest weigh scale and the driver called me with the final weight. He made sure I had his cell number so I had constant contact at all times if needed. Their approximate delivery date was 2 days earlier then expected and they called the day before delivery and even the day of because they were running an hour late. When they arrived all of our belongings were there intact with not a single bit of damage, not even a dent in a box. I was extremely surprised and extremely happy. I was moving into storage so they were sure to ask what I needed to be left accessible and they even left some of my pictures and an expensive jersey case wrapped in their blankets and didn’t charge us for them. From start to finish the entire team with Great Canadian was AMAZING I paid exactly what I was quoted except paid a bit more because the weight was higher then I expected but that was only because I told them I had 15 boxes when I really had 32. I would definitely recommend Great Canadian especially if you want a stress free long distance move! You get what you pay for and it was well worth the $2400. A HUGE thank you to Rick in Sales, Ian and Connor and even Gregg in dispatch and the biggest thanks to Larry and Dave the very hard working and dedicated guys who moved one of the heaviest couches out there who were extremely professional and friendly. Great job everyone! Thanks again,
Angelica & Nicole Lacombe, AB
April 22nd, 2013


This company was very professional – both pick up and delivery were on schedule and nothing was damaged. All furniture was well wrapped. Bill, the driver/mover and his helpers were excellent. I would recommend this company without reservation.

Thanks,
Donna V.
April 17th, 2013


Great thank you so much Ian for everything it was really nice that you personally took my call and explained the situation and put my mind at ease. I might add that Larry has kept in constant contact with me and kept me informed the entire time. I am thoroughly impressed with the professionalism by everyone on your team right from Rick in sales to Ian and Connor in dispatch to Larry and Mark the movers. I will definitely recommend you and the hours and hours of research certainly paid off. 
Thanks again,
Angelica Barby
April 17th, 2013

My family moved this summer from Vancouver, BC to Winnipeg, MB with Great Canadian Van Lines. This was our third move in two years as we had to travel for my wife’s job. For our first move, we had hired United Van Lines and for the second move we tried Atlas Van Lines. We were very disappointed by both companies as they failed to provide us with the service we had hired them to provide. Their level of incompetence was so bad that I felt obligated to write the CEO’s of both companies to inform them of the poor service they had provided us.Without going into too much detail, Atlas was 18 days beyond the quoted delivery spread with my wife being 6 months pregnant at the time. She spent 6 weeks sleeping on an air mattress. They also managed to “lose” our 42” plasma TV.The reason that I am writing you today is not to complain like I was forced to do in the past, but to congratulate you and your company on doing a fantastic job. As our previous two moves went so poorly, I was dreading having to move again. While searching for a company to move us from Vancouver to Winnipeg, Great Canadian Van Lines was recommended to us by our tenants who were renting our home in Winnipeg at the time. They had moved from Vancouver to Winnipeg with Great Canadian and had very positive things to say about their experience. With my faith in the moving industry completely shattered, I decided to take their advice and give Great Canadian Van Lines a chance. To my pleasant surprise, Great Canadian not only met my expectations, but blew them out of the water.With Great Canadian, it was refreshing to see a team of professionals working together as opposed to your competitors who displayed nothing but professional incompetence. The gentlemen that packed our belongings took great care in making sure our possessions were protected and packed safely. Amar was our driver and he was very professional on both ends as well.In conclusion, I just wanted to take the time to let you know what a great job you and your employees have done to make our recent move as stress free as possible. Great Canadian Van Lines will be our first choice if we ever need to move again and I will be sure to recommend your moving company to colleagues and friends for their moving needs. I thank you and your employees for taking pride in your work. The difference was night and day, and as a customer I have noticed.
Moving review provided by: Kevin and Heather
Winnipeg, MB

 

 

 

 

 

 

 

 


moving reviews

 It is not often that I take the time to send letters such as this, mainly as so few businesses provide service worth writing about. However, in this case, I felt compelled to address the quality you have provided, and for that we thank you for making this normally negative experience a very positive one.

 

Moving review provided by: Christopher Severs
Sales Specialist – Digital Media
Pacific Newspaper Group, Inc.

 


moving reviews

 Your personal knowledge of the moving business in Canada, exceptional talent for personal communication, care for the client, and punctual conduct of the contractual transaction were very much appreciated.

 

Moving review provided by: Dr. Michael Ivan, Ing MSc PhD DSc
Principal Research Scientist
Agriculture and Agri-Food Canada

 


moving reviews

 Congratulations on your excellent record. BC Relocation Services and our clients appreciate your careful attention to quality service.

 

Moving review provided by: Bill Cameron
BC Moving Agent
BC Employee Relocation Services

 


moving reviews

 I would be happy to recommend Great Canadian Van Lines to anyone contemplating a move.

 

Moving review provided by: Stephen Plunkett
Boston Pizza

 


moving reviews

 We would like to commend the moving crews on this job for their hard work and exceptionally good attitude.

 

Moving review provided by: Kara Norman
Director of Finance
Fraserside Community Services Society

 


moving reviews

 Thank you for coming to our rescue and volunteering your truck and your services to move our art, pick up our equipment and materials and delivering everything on-time to the Gallery Gache for our big event.

 

Moving review provided by: Lynda Kennedy
Director of Development
Motivation, Power & Achievement Society

 


moving reviews

 I was particularly impressed by the personal treatment we received in terms of the handling of our furniture and other personal belongings.

 

Roy A. Osing
Telus

 


moving reviews

 This is a letter of recommendation for the outstanding service I received from your company. I was impressed with all areas of the company right from the initial contact to the drivers picking up and delivering my furniture.

 

Heidi Weigand
Business Operations Manager
Xerox

 


moving reviews

 This letter is to formally thank you for a job well done from start to finish!!!

 

Marna Macdonald

 


 I want to thank you for your help. The move was not as stressful as other moves because the moving company did it all. Greg took better care of our stuff than I would have and I was very impressed. I’m glad that you got me to reconsider because the final weight was 4,320 pounds and (Great Canadian Van Lines Agent) Perfect Packers was the second lowest price of all the movers.

 

Robert
Toronto, ON