In just a few short years the Internet has revolutionized the way we do business. It allows
us to interact with you personally across time and space to offer information and added
value and provide a host of services that you can access from the convenience of your
home or office. At the same time, it also brings legitimate concerns about privacy and
security. We maintain this Web site to acquaint you with our company and services and
to allow you to request additional information of interest to you.
It is Great Canadian Van Lines Ltd. (GCVL) policy that personal information is private
and confidential. We are committed to complying with all local and worldwide privacy
laws. In accordance with this commitment, we safeguard the privacy of our customers
and prospective customers that entrust us with information about themselves. This policy
describes how we protect your privacy in our handling of personal information we obtain
from you.
Our Web site does not track or retain any information about visitors to this site. The
information you provide to us is only by your consent. This type of information may
include your name, address, telephone numbers and email address. We may ask you for
additional information only as it relates to your needs as a customer. This may identify
you personally. This site does not require credit information or credit card numbers.
Accordingly the personal information you provide is stored in a secured location and is
only accessible by designated staff of GCVL, and is used solely for the purposes you
provide the information, namely the inquiry and solicitation of our services.
Personal information will not be released to third parties except to further the purpose for
which you provide the information, unless required by law or is pertinent to judicial or
governmental investigations or proceedings. There are no other circumstances under
which we will provide or sell personal information to third parties.
We limit access to personal information about you to those employees/subsidiaries that
need to know this information to provide our services to you. We maintain physical,
electronic and procedural safeguards to protect your personal information. Employee
training and internal procedures are in place to allow GCVL to comply with the Ten
Privacy Principals of the Personal information Privacy and Electronics Act.
Http://www.csa.ca/standards/privacy/code
You should always safeguard your own personal information.
You will always be given a chance to opt-out of any use of your personal information that
is incompatible with the purposes for which it was originally collected or otherwise
authorized by you; including - if GCVL makes changes to its Privacy Policy that require
your additional consent to use the information. GCVL maintains personal information
only as long as needed for the purposes for which it was collected or as required by
contractual or other legal requirements.
GCVL provides you with reasonable opportunity to access your personal information we
have collected, correct it if inaccurate or delete it as appropriate, subject to the exceptions
stated. Reasonable access means, for example that requests for access are made during
normal business hours, that you provide requested identification, and that requests are not
excess in number. If, at any time, GCVL denies you access to any personal information,
we will provide you with reasons for denying access and information about how you may
make further inquiries. For instance, GCVL reserves the right to deny access to
information related to investigations or potential or actual litigation where the burden or
expense of providing access would be disproportionate to the risks to the individuals
privacy, or where the rights of other individuals would be violated. We will take the steps
necessary to update and comply with our Privacy Policy upon your request as outlined.
This will include amending our policies and practices for compliance. In order to update
your information, please send your request by electronic mail to: info@gcvl.ca or by fax
to (604) 540-6640.
Information on this Web site is the property of GCVL. GCVL is solely responsible for
its content. We retain exclusive rights to the dissemination and distribution of this
information. We reserve the right to add, modify and/or remove content at any time. We
welcome your comments and suggestions for improvement.
This privacy policy is subject to review and change. It was last modified on September 1,
2005.
