customer testimonials on our local and long distance moving services
Vancouver & Toronto movers - Great Canadian Van Lines long distance moving companies' logo

Vancouver & Toronto movers - Great Canadian Van Lines long distance moving companies' logo

• Local • Long Distance • International • Overseas • Residential • Corporate •

 

Customer Feedback Form

Personal Information
Customer Name:
Registration Number:

1. Moving Consultant (1=poor 10=great)
Did your moving consultant meet and respond to your inquiries in a timely manner?
Did your moving consultant act in a professional manner?
Did your moving consultant explain the services to be provided thoroughly?
How pleased were you with the moving consultant's overall service?

2. Packing Services

(Applies only if packing was done)
Did the packers arrive on time?
Were they in uniform?
Was their attitude friendly?
How pleased were you with the packers overall service?

3. Pick up Services

Was the moving crew on time?
Were they in uniform?
Was their attitude friendly?
How pleased were you with the pick up crew's overall service?

4. Delivery Services
(includes unloading and unpacking)

Was the moving crew on time?
Were they in uniform?
Was their attitude friendly?
How pleased were you with the delivery crew's overall service?

5. Post Move Services
(Answer the ones that apply)

If you filed a claim, was your claim resolved in a timely manner?
Were you satisfied with the claims resolution?
Was the attitude of the office staff pleasant?
How would you rate the overall service from start to finish?


6. Referral

Would recommend Great Canadian Van Lines or use our services again?

Do you have any suggestions that can help Great Canadian Van Lines serve customers better?


Do you expect to be moving again in the next 2 years?